Hospital Quality Metrics Analyst (Leapfrog & HCAHPS)

Applied Thought Auditors & Consultants Inc.; Hackensack (NJ); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

First Roles in New Jersey is seeking an experienced Quality Measures Business Analyst to support hospital quality, patient safety, clinical performance, and patient experience initiatives. The ideal candidate will analyze hospital quality metrics, Leapfrog measures, patient satisfaction, readmission rates, and CMS/HCAHPS indicators.

You will collaborate with clinical quality teams, data analytics, IT, and hospital leadership to monitor performance, identify improvement opportunities, and drive

Qualificações

• Bachelor's degree in Healthcare, Business, Analytics, Information Systems, Public Health, or a related field.
• 5+ years of experience as a Business Analyst, Healthcare Business Analyst, Quality Analyst, or Clinical Data Analyst.
• Strong understanding of hospital quality measures, patient safety, and healthcare performance indicators.
• Experience analyzing patient satisfaction, readmission, or clinical outcome metrics.
• Strong SQL skills and advanced Microsoft Excel proficiency.
• Experience with KPI reporting, data analysis, data validation, and business requirements documentation.
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Responsabilidades

• Analyze and monitor hospital quality measures, patient safety indicators, and clinical outcomes.
• Evaluate hospital performance against internal targets, regional benchmarks, and national standards.
• Analyze Leapfrog Hospital Survey and Hospital Safety Grade measures.
• Support data preparation, validation, and reporting for Leapfrog and other hospital quality programs.
• Analyze patient satisfaction and patient experience metrics, including HCAHPS scores.
• Monitor readmission, recurrence/re-occurrence, mortality, complication, and adverse-event measures.
• Identify performance gaps, trends, outliers, and opportunities for quality improvement.
• Develop and maintain quality dashboards, KPI scorecards, reports, and management presentations.
• Gather and document business requirements for quality analytics and reporting initiatives.
• Perform data validation and reconciliation across source systems, reports, and dashboards.
• Collaborate with clinical, quality, operational, and technical stakeholders to investigate root causes and recommend corrective actions.
• Track performance improvement initiatives and communicate findings to hospital leadership.

Conhecimentos

SQL

Excel

Analytical

Problem-solving

Communication

Stakeholder management

KPI reporting

Requirements gathering

Formação académica

Bachelor's degree in Healthcare, Business, Analytics, Information Systems, Public Health, or a related field

Ferramentas

Power BI

Tableau

EHR systems

Data warehouses

Descrição da oferta de emprego

First Roles in New Jersey is seeking an experienced Quality Measures Business Analyst to support hospital quality, patient safety, clinical performance, and patient experience initiatives. The ideal candidate will analyze hospital quality metrics, Leapfrog measures, patient satisfaction, readmission rates, and CMS/HCAHPS indicators.

You will collaborate with clinical quality teams, data analytics, IT, and hospital leadership to monitor performance, identify improvement opportunities, and drive