Senior Hospice RN Manager - Lead Care & Team Excellence

Heartland Hospice; Flint (MI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision Insurance

401(k) with company match

Paid time off + holidays

Education Support & Tuition Assistance

CEUs and professional development

Job summary

Heartland Hospice in Michigan is seeking a Senior Patient Care RN Manager to lead patient care operations, supervise clinical staff, and ensure compliance with Medicare, Medicaid, JCAHO, and ACHC standards. Reporting to the Executive Director, you will coordinate IDG meetings, manage scheduling and on-call coverage, and act as a liaison among clinical teams, leadership, and external providers.

This safety-sensitive role requires a current RN license, 3 years of direct patient care, EMR

Qualifications

• RN license in the state of employment.
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
• Minimum 3 years direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software.
• Valid driver's license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC.

Skills

RN license

Hospice principles

EMR proficiency

Communication

On-call ability

CPR certification

Driver's license

Collaboration

Education

Associate degree in nursing

Job description

Heartland Hospice in Michigan is seeking a Senior Patient Care RN Manager to lead patient care operations, supervise clinical staff, and ensure compliance with Medicare, Medicaid, JCAHO, and ACHC standards. Reporting to the Executive Director, you will coordinate IDG meetings, manage scheduling and on-call coverage, and act as a liaison among clinical teams, leadership, and external providers.

This safety-sensitive role requires a current RN license, 3 years of direct patient care, EMR