Senior Hospice Patient Care RN Manager

Gentiva; Flint (MI); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

401(k) with Company Match

Medical, Dental, Vision Insurance

Paid Time Off + 7 Holidays

Tuition Assistance & CEUs

Life & Long-Term Disability Insurance

Voluntary Benefits

Job summary

Heartland Hospice is seeking a Senior Hospice RN Patient Care Manager to lead patient care operations in a quality-driven, compliant program. You will supervise clinical staff, coordinate IDG meetings, and ensure efficient scheduling and documentation across all patient visits.

The role requires RN licensure in MI, 3+ years in direct patient care, EMR proficiency, and on-call nursing capabilities. On-site leadership and strong collaboration are essential for success.

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience).
• Minimum 3 years direct patient care experience.
• Knowledge of hospice principles, regulatory compliance, and managed care.
• Strong communication, collaboration, and organizational skills.
• Proficiency with EMR, Microsoft Office, and healthcare software.
• Valid driver’s license and automobile insurance.
• Ability to provide skilled nursing care as needed, including on-call responsibilities.
• CPR certification.

Responsibilities

• Lead and support hospice patient care operations to ensure quality and compliance.
• Supervise, teach, evaluate, and develop nursing and clinical associates.
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking.
• Coordinate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation.
• Oversee scheduling, visit assignments, and timely completion of patient visits.
• Respond compassionately and professionally to referrals and clinical inquiries.
• Serve as a liaison between clinical teams, leadership, and external providers.
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC.

Skills

Communication

Collaboration

Organizational skills

On-call care

CPR certification

Education

Bachelor’s degree in Nursing

CHPN certification

Tools

EMR systems

Microsoft Office

Healthcare software

Job description

Overview

Lead Compassion. Inspire Excellence. Elevate Hospice Care.

We are seeking a Senior Patient Care RN Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards.

As a Senior Hospice RN Patient Care Manager, you will:

• Lead and support hospice patient care operations to ensure quality and compliance
• Supervise, teach, evaluate, and develop nursing and clinical associates
• Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
• Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
• Oversee scheduling, visit assignments, and timely completion of patient visits
• Respond compassionately and professionally to referrals and clinical inquiries
• Serve as a liaison between clinical teams, leadership, and external providers
• Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

About You

Qualifications – What You’ll Bring:

• Current Registered Nurse (RN) license in the state of employment
• Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
• Minimum 3 years direct patient care experience
• Knowledge of hospice principles, regulatory compliance, and managed care
• Strong communication, collaboration, and organizational skills
• Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
• Valid driver’s license and automobile insurance
• Ability to provide skilled nursing care as needed, including on-call responsibilities
• CPR certification

Preferred Experience (Not Required):

• Bachelor’s degree in Nursing
• 2+ years hospice or home care experience
• Leadership experience in clinical supervision or program management
• Certified Hospice and Palliative Nurse (CHPN) certification

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

ReqID: 2026-145554
Category: Single Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Heartland Hospice