Senior Home Care Scheduling & Staffing Lead

Home Instead; Goodyear (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Home Instead in Goodyear, AZ is seeking a Scheduling, Service & Staffing Coordinator to manage caregiver schedules and ensure high-quality client care.

This role requires strong organizational skills, empathy, and leadership to balance client needs with caregiver availability and to maintain reliable, compassionate home care. You will lead staffing efforts and coordinate with care teams to optimize service delivery.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Experience in home care scheduling, staffing, or related coordinating roles.
• Strong organizational, multitasking, and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency with scheduling software and Microsoft Office.

Responsibilities

• Coordinate and maintain caregiver schedules to cover all client shifts.
• Match caregivers with clients based on care needs and availability.
• Respond quickly to call-offs, changes, and emergencies.
• Communicate schedule updates with clients, families, and staff.
• Assist with recruitment, onboarding, and training coordination.
• Ensure compliance with policies and state/federal regulations.

Skills

Scheduling

Staffing coordination

Leadership

Communication

Organizational skills

Problem solving

MS Office

Scheduling software

Education

High school diploma or equivalent

Associate's degree preferred

Tools

AxisCare

WellSky

ClearCare

Microsoft Office

Job description

Home Instead in Goodyear, AZ is seeking a Scheduling, Service & Staffing Coordinator to manage caregiver schedules and ensure high-quality client care.

This role requires strong organizational skills, empathy, and leadership to balance client needs with caregiver availability and to maintain reliable, compassionate home care. You will lead staffing efforts and coordinate with care teams to optimize service delivery.