Senior Home Care Program Director — Lead & Impact

Greater Springfield Senior Services Inc.; Springfield (MA); On-site; USD 100,000 - 150,000; Full time

Job summary

Greater Springfield Senior Services Inc. in Massachusetts seeks a State Home Care Program Director to lead the SHC program, supervise the SHC team, and ensure compliance with MassHealth and the Executive Office of Aging and Independence.

The role involves policy development, quality assurance, reporting, and staff development to maintain high standards of care. The position requires a Bachelor's in Social Work, Nursing or related field (Master's preferred) and at least three years of supervisory

Qualifications

• Bachelor's degree in Social Work, Nursing or a related field is required.
• Master’s degree preferred.
• Minimum three years of supervisory experience required.
• Minimum two years of experience delivering services for Older and Disabled Adults.
• Experience developing and maintaining quality assurance measures preferred.
• Experience developing and writing department policies and procedures.

Responsibilities

• Direction and supervision of all aspects of the SHC Program.
• Participate in the hiring and training of Case Managers and other agency staff as requested.
• Instruct and develop Cultural Competence in SHC staff.
• Development, implementation, and oversight of Standards of Casework Practice for SHC staff.
• Development, implementation and oversight of Quality Assurance Measures/Standards for the SHC staff/program.
• Participate in the development of procedures to ensure program consistency and ensure technical compliance with Program Instructions and agency established procedures.
• Fulfill all reporting and regulatory requirements of MassHealth and the Executive Office of Aging & Independence
• Maintain and enforce strict confidentiality standards and ensure the security of client information.
• Provide the Fiscal Department with all necessary reports and data to complete required billing, budget preparation, and financial reports in a timely fashion.
• Treat all individuals encountered through employment with respect and an absence of bias regardless of their sex, race, ethnic background, economic status, health or other status.
• Represent the agency, maintaining and developing relationships, within the community and the service system.
• Design, implement, and manage new projects as assigned.

Skills

Quality assurance

Policy writing

Leadership

Cultural competence

Education

Bachelor's degree in Social Work, Nursing or a related field

Master's degree preferred

Job description

Greater Springfield Senior Services Inc. in Massachusetts seeks a State Home Care Program Director to lead the SHC program, supervise the SHC team, and ensure compliance with MassHealth and the Executive Office of Aging and Independence.

The role involves policy development, quality assurance, reporting, and staff development to maintain high standards of care. The position requires a Bachelor's in Social Work, Nursing or related field (Master's preferred) and at least three years of supervisory