Senior Home Care Coordinator/Recruiter/Scheduler

Griswold; Durham (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Weekly paydays

Competitive compensation

Paid Time Off (PTO) Soldier?

Flexible Schedule

Over time pay

Health & dental insurance

Opportunities for ongoing training and

development

Job summary

Griswold Home Care is seeking a Senior Home Care Coordinator/Recruiter/Scheduler to recruit, schedule, and coordinate care for clients. The role emphasizes strong organization, attention to detail, and a passion for supporting seniors and caregivers alike.

Responsibilities include sourcing and onboarding caregivers, assigning staff to clients, maintaining schedules, and ensuring compliance with company/state requirements, while fostering positive relationships with families and caregivers.

Qualifications

• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency with scheduling software (e.g., ClearCare, WellSky).
• Ability to multitask in a fast-paced environment.
• Knowledge of home care regulations and best practices is a plus.

Responsibilities

• Recruitment & Hiring: Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
• Scheduling & Coordination: Assign caregivers to clients based on skills, availability, and client preferences; maintain scheduling system; handle last-minute changes.
• Client & Caregiver Support: Serve as primary contact for caregivers; maintain relationships with clients; monitor performance and resolve conflicts.
• Administrative & Compliance: Maintain records; ensure training/compliance; assist with payroll and billing; support office team.

Skills

Organizational skills

Excellent communication

Multitasking

Scheduling software (ClearCare/WellSky

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

ClearCare

WellSky

Job description

Job Summary

The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. This position requires strong organizational skills, attention to detail, and a passion for supporting seniors and caregivers alike.

Benefits

• Weekly paydays
• Competitive compensation
• Paid Time Off (PTO)
• Flexible Schedule
• Over time pay
• Health & dental insurance
• Opportunities for ongoing training and development

Care Coordinator Can earn Pay

• Up to $21 - $23 per hour (based upon experience)

Job Title: Senior Home Care Coordinator/Recruiter/Scheduler

Job Type: Full-Time / Part-Time

Key Responsibilities

Recruitment & Hiring

• Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
• Conduct background checks, verify credentials, and ensure compliance with company and state requirements.
• Facilitate onboarding, training, and orientation for new hires.
• Develop and maintain a pipeline of caregivers to meet staffing needs.

Scheduling & Coordination

• Assign caregivers to clients based on skills, availability, and client preferences.
• Maintain and update the scheduling system to ensure adequate coverage.
• Handle last-minute schedule changes, call-offs, and replacements promptly.
• Communicate schedule updates to caregivers and clients efficiently.

Client & Caregiver Support

• Serve as a primary point of contact for caregivers regarding work schedules and client needs.
• Maintain strong relationships with clients and families, addressing concerns and adjusting care plans as needed.
• Monitor caregiver performance and provide feedback to improve service quality.
• Assist in resolving conflicts between clients and caregivers professionally.

Administrative & Compliance

• Maintain accurate employee and client records.
• Ensure all caregivers meet training and compliance requirements.
• Assist with payroll and billing by verifying caregiver hours and attendance.
• Support the office team with other administrative duties as needed.

Qualifications & Requirements

• Experience: At least 1-2 years in home care, healthcare staffing, scheduling, or a similar role.
• Education: High school diploma or equivalent required; associate or bachelor's degree preferred.
• Skills:
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling software (e.g., ClearCare, WellSky, or similar).
• Ability to multitask in a fast-paced environment.
• Knowledge of home care regulations and best practices is a plus.

About Griswold Home Care

• Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S.
• Operates in over 170 locations across 30 states, serving over 100,000 families
• Values: Compassion, care, and quality service to help clients remain in the homes they love
• Jean Griswold Scholarship Foundation to support education in care-related fields
• Offers above-average pay, employee appreciation programs, and opportunities for growth

Ready to Join Our Team?

• Simple, mobile-friendly application process (3 minutes)
• Apply today & become a part of a respected caregiving team!