Senior Hogan IDS Mainframe Production Specialist

Techstra Solutions; Pittsburgh (Allegheny County); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Techstra Solutions in Pittsburgh is seeking a senior Hogan IDS production support lead to investigate production issues, perform root cause analysis, and advise development teams. This role focuses on banking deposit applications and is not hands-on development.

You will serve as a trusted subject matter expert, restore services rapidly, document resolutions, and share knowledge with junior staff while operating in a mission-critical environment.

Qualifications

• Bachelor’s degree or equivalent in education, certifications, or experience.
• Strong Hogan IDS experience in production support.
• Ability to support critical banking systems and operate in a mission-critical environment.
• Deep Hogan system expertise and deposits domain knowledge.
• Advanced troubleshooting and problem-solving skills.

Responsibilities

• Diagnose unknown issues quickly and understand system behavior across applications.
• Determine what failed and why, restore service rapidly, and document resolutions.
• Advise Change-the-Bank development teams and share knowledge with juniors.
• Provide guidance during major incidents and lead RCA efforts.
• Explain Hogan behaviors and contribute to preventive improvements.

Skills

Hogan IDS

Mainframe

Production support

Root cause analysis

Incident management

Deposits domain expertise

Hogan experience

Creative problem solving

Ability to operate in mission-critical

Strong troubleshooting

Education

Bachelor’s degree in a relevant field

Tools

COBOL

JCL

CICS

VSAM

DB2

Job description

Techstra Solutions in Pittsburgh is seeking a senior Hogan IDS production support lead to investigate production issues, perform root cause analysis, and advise development teams. This role focuses on banking deposit applications and is not hands-on development.

You will serve as a trusted subject matter expert, restore services rapidly, document resolutions, and share knowledge with junior staff while operating in a mission-critical environment.