Senior HOA High-Rise Operations Leader

Actionlife; Dallas (TX); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vacation and holidays

Birthday holiday

Career growth opportunities

Award-winning culture

Job summary

Action Property Management is seeking a General Manager for a premier residential community in Dallas. You will oversee daily operations, lead on-site teams, and serve as the primary liaison with homeowners and the Board.

The role focuses on maintaining high standards of quality, safety, and service aligned with Action's values. You will develop annual budgets, monitor performance, and drive vendor negotiations to optimize cost and service.

Qualifications

• Minimum of 3 years of property management experience; HOA high rise experience preferred.
• CMCA certification or ability to obtain within first 6 months of employment.
• Ability to attend evening Board meetings as needed.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to build and maintain client and resident relationships.

Responsibilities

• Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
• Ensure team adherence to company policies, procedures, and performance standards.
• Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
• Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
• Oversee daily operations to maintain high standards of property quality, safety, and service.
• Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
• Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
• Ensure compliance with all local, state, federal regulations, and company policies.
• Promote community engagement through events, communications, and homeowner outreach.
• Drive long-term strategic planning and identify opportunities for improvement and innovation.

Skills

Leadership

Communication

Problem Solving

Relationship Building

Board Meeting Attendance

Team Leadership

Budgeting & Financial Oversight

Strategic Planning

Presentation Skills

Ethics & Integrity

Education

CMCA Certification

Bachelor’s Degree Preferred

Tools

Property Management Software

Microsoft Office

Job description

Action Property Management is seeking a General Manager for a premier residential community in Dallas. You will oversee daily operations, lead on-site teams, and serve as the primary liaison with homeowners and the Board.

The role focuses on maintaining high standards of quality, safety, and service aligned with Action's values. You will develop annual budgets, monitor performance, and drive vendor negotiations to optimize cost and service.