HOA General Manager: Lead Teams & Community Excellence

Action Property Management; Los Angeles (CA); On-site; USD 149,000 - 182,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vacation and sick time

Birthday holiday

Career growth

Job summary

Action Property Management in Los Angeles is seeking a General Manager to oversee daily operations of a premier residential community. This role requires nurturing relationships with homeowners, Board members, and on-site teams to uphold service excellence.

You will lead a high-performing staff, manage budgets, ensure compliance, and drive strategic initiatives aligned with our values of integrity and care.

Qualifications

• 3+ years of property management experience, HOA high-rise experience preferred.
• CMCA certification or ability to obtain within 6 months.
• Able to attend evening Board meetings.
• Strong leadership, communication, and problem-solving skills.
• Ability to build and maintain client and resident relationships.
• Proven ability to lead teams, manage multiple priorities, and drive results.
• Experience with budgeting, audits, reserve studies, and financial reporting.
• Proficiency with property management software and Microsoft Office.
• Ethical and aligned with Action Property Management values.

Responsibilities

• Lead on-site staff and foster a collaborative, high-performing environment.
• Ensure adherence to policies, procedures, and performance standards.
• Serve as liaison between the Board, homeowners, and Action Property Management.
• Attend Board meetings, prepare detailed management reports, and present recommendations.
• Oversee daily operations to maintain property quality, safety, and service.
• Develop and manage annual budgets, monitor financial performance, and ensure timely payments.
• Negotiate and evaluate vendor contracts for quality and cost efficiency.
• Ensure compliance with laws and company policies.
• Promote community engagement through events and homeowner outreach.
• Drive long-term strategic planning and opportunities for improvement.

Skills

Property management

CMCA certification

Board meeting attendance

Leadership

Communication

Client relationships

Team leadership

Budgeting

Software proficiency

Financial reporting

Education

High school diploma

Bachelor’s degree preferred

CMCA certification preferred

Tools

Property management software

Microsoft Office Suite

Job description

Action Property Management in Los Angeles is seeking a General Manager to oversee daily operations of a premier residential community. This role requires nurturing relationships with homeowners, Board members, and on-site teams to uphold service excellence.

You will lead a high-performing staff, manage budgets, ensure compliance, and drive strategic initiatives aligned with our values of integrity and care.