High-Rise General Manager - Dallas, TX

Action Property Management; Dallas (TX); On-site; USD 130,000 - 145,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vacation time

Birthday holiday

Job summary

Action Property Management seeks a General Manager in Dallas, TX to oversee daily operations for premier residential communities. This leadership role requires strategic vision, strong client relations, and alignment with our standards of integrity and service excellence.

You will supervise on-site teams, manage annual budgets, oversee vendor contracts, and ensure compliance with regulations. Exceptional communication and problem-solving skills are essential to drive performance and homeowner

Qualifications

• Minimum of 3 years of property management experience; HOA high rise experience preferred.
• CMCA certification or ability to obtain within 6 months.
• Ability to attend evening Board meetings as needed.
• Strong leadership, communication, and problem-solving abilities.
• Proven ability to lead teams, manage priorities, and drive results.
• Experience budgeting, audits, reserve studies, and financial reporting.

Responsibilities

• Lead, mentor, and develop on-site staff to foster a high-performing environment.
• Ensure adherence to company policies, procedures, and performance standards.
• Serve as liaison between Board, homeowners, and Action Property Management.
• Attend Board meetings, prepare detailed management reports, and present recommendations.
• Oversee daily operations to maintain property quality, safety, and service.
• Develop and manage annual budgets, monitor financial performance, and ensure timely payments.
• Negotiate and evaluate vendor contracts for quality and cost efficiency.
• Ensure compliance with regulations and company policies.
• Promote community engagement through events and homeowner outreach.
• Drive long-term strategic planning and identify opportunities for improvement.

Skills

Leadership

Budgeting

Communication

Vendor management

Board liaison

Problem solving

Education

Bachelor’s degree preferred

CMCA certification preferred

High school diploma or equivalent

Tools

Property management software

Microsoft Office Suite

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Job Summary

The General Manager at Action Property Management is a dynamic leader who oversees the daily operations and overall management of a premier residential community. This role is pivotal in fostering strong relationships with homeowners, Board members, and on-site teams while ensuring the property’s standards align with Action’s core values and service excellence. The General Manager leads with integrity, strategic vision, and a commitment to continuous improvement, driving exceptional client satisfaction and operational efficiency.

Key Responsibilities

• Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
• Ensure team adherence to company policies, procedures, and performance standards.
• Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
• Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
• Oversee daily operations to maintain high standards of property quality, safety, and service.
• Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
• Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
• Ensure compliance with all local, state, federal regulations, and company policies.
• Promote community engagement through events, communications, and homeowner outreach.
• Drive long-term strategic planning and identify opportunities for improvement and innovation.

Required Skills / Abilities:

• Minimum of 3 years of property management experience. HOA high rise experience is preferred.
• CMCA certification or the ability to obtain within first 6 months.
• Ability to attend evening Board meetings as needed.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to build and maintain client and resident relationships.Proven ability to lead teams, manage multiple priorities, and drive results.
• Skilled at developing and executing plans to achieve community objectives.
• Effective presentation skills.
• Acts ethically and upholds Action Property Management’s values.
• Proficiency in property management software and Microsoft Office Suite.
• Strong knowledge of budgeting, audits, reserve studies, and financial reporting.

Education / Certifications:

• Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
• CMCA certification preferred or the ability to obtain within 6 months of employment.

Why You’ll Love Working at Action

• Award-Winning Culture:Proud recipient of the 2025 Great Place to Work Certification.
• Highly Rated Employer:Check out our Glassdoorreviews –read our reviews here.

• Comprehensive Benefits:Competitive salary, health insurance, and 401(k) matching for qualifying team members.
• Work-Life Balance:Vacation, sick time, holiday pay, and your birthday holiday.
• Cutting Edge Technology:Access to industry-leading tools and resources that drive efficiency and success.
• Career Growth and Development:Join a company committed to supporting your professional growth and helping you achieve your goals.

We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

$130,000 - $145,000 a year