Senior High-Volume Restaurant Ops Leader & Coach

Fearless Restaurants; Wayne (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Employee Dining Benefit Program

Job summary

Fearless Restaurants seeks strong leaders to join our Philadelphia-based multi-concept group. You will coach and manage a 50–75 person staff in a high-volume setting, uphold service standards, and drive hospitality excellence across Fearless locations.

Candidates should have at least 3 years in fast-paced restaurants, training experience, ServSafe certification, and a passion for guest satisfaction. We offer a collaborative culture, growth opportunities, and a comprehensive benefits package.

Qualifications

• 3+ years of restaurant experience in a high-volume, excellence-driven environment.
• Extensive service knowledge and guest-focused approach.
• Experience training and coaching staff.
• Must love interacting with guests and creating raves.
• Excellent written and verbal communication.
• Knowledge of scheduling, inventory, and purchasing processes.
• ServSafe Food Handler license required.
• Experience with POS systems.
• Ability to work full-time (50–55 hours per week).
• Wine, beer, and spirits knowledge preferred.
• Food safety knowledge.

Responsibilities

• Coach and mentor a team of 50–75 employees in a high-volume setting.
• Uphold service standards and guest satisfaction.
• Oversee scheduling, inventory, and purchasing processes.
• Recruit and educate staff to meet performance goals.
• Maintain safety and cleanliness in line with ServSafe standards.

Skills

Restaurant experience

Service knowledge

Training

Guest service

Communication

Scheduling

Inventory management

Food safety

ServSafe

POS systems

Alcohol knowledge

Recruiting

Operational excellence

Tools

POS Systems

Job description

Fearless Restaurants seeks strong leaders to join our Philadelphia-based multi-concept group. You will coach and manage a 50–75 person staff in a high-volume setting, uphold service standards, and drive hospitality excellence across Fearless locations.

Candidates should have at least 3 years in fast-paced restaurants, training experience, ServSafe certification, and a passion for guest satisfaction. We offer a collaborative culture, growth opportunities, and a comprehensive benefits package.