Senior Heavy Equipment Service Coordinator

Linder-Industrial-Machinery-Company; Chesapeake (VA); On-site; USD 55,000 - 85,000; Full time

Job summary

Linder Industrial Machinery Company in Chesapeake, VA is seeking a detail-oriented service support professional to assist Field & Shop Service Supervisors in daily operations. Responsibilities include ensuring technician time and write-ups are submitted daily, opening work orders, updating estimates, and maintaining thorough records to keep customers informed.

The role emphasizes coordination between field technicians and shop staff.

Qualifications

• Demonstrates solid interpersonal communication and teamwork.
• Knowledge of vehicle/equipment maintenance and repair processes.
• Understanding of parts department functions and customer needs.

Responsibilities

• Submit technician time and write-ups daily.
• Open work orders and add segments when scope or estimates change.
• Communicate revised estimates and scope changes to PSRs and customers.
• Maintain written records of communications to keep customers informed.

Skills

Interpersonal skills

Maintenance knowledge

Customer needs understanding

Parts dept knowledge

Education

High School diploma or GED

Two years at Vocational or Technical School

Job description

Linder Industrial Machinery Company in Chesapeake, VA is seeking a detail-oriented service support professional to assist Field & Shop Service Supervisors in daily operations. Responsibilities include ensuring technician time and write-ups are submitted daily, opening work orders, updating estimates, and maintaining thorough records to keep customers informed.

The role emphasizes coordination between field technicians and shop staff.