Senior Healthcare Quality Leader (Remote)

RemoteFetch; Wisconsin; Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) options

Educational assistance

Job summary

Gainwell Technologies is seeking a Senior Quality Professional to strengthen quality, compliance, and operational performance across healthcare operations. You will lead quality initiatives, monitor incidents, SLAs, audits, and contractual deliverables while partnering with stakeholders to drive continuous improvement.

The role emphasizes analytical thinking, coordination across teams, and mentoring others in a remote, US-based setting.

Qualifications

• 5+ years in quality assurance, healthcare ops, compliance, or related field.
• Experience monitoring SLAs, KPIs, incidents, and performance measures.
• Root cause analysis, quality investigations, and corrective actions.
• Strong communication and project-management skills.
• Healthcare industry experience or related services preferred.

Responsibilities

• Lead and coordinate quality activities to ensure timely resolution and compliance.
• Analyze quality and performance, conduct root cause investigations.
• Coordinate recurring quality reporting and deliverables to leadership.
• Support audits, contract compliance, and performance monitoring.
• Mentor and coach team members and drive continuous improvement.

Skills

Quality assurance

SLA & KPI monitoring

Root cause analysis

Analytical skills

Healthcare familiarity

Tools

Microsoft Office

Reporting tools

Job description

Gainwell Technologies is seeking a Senior Quality Professional to strengthen quality, compliance, and operational performance across healthcare operations. You will lead quality initiatives, monitor incidents, SLAs, audits, and contractual deliverables while partnering with stakeholders to drive continuous improvement.

The role emphasizes analytical thinking, coordination across teams, and mentoring others in a remote, US-based setting.