Senior Healthcare Process Architect & Transformation Lead

Wake Forest University School of Medicine

Allenton (WI)

On-site

USD 85,000 - 120,000

Full time

3 days ago

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Job summary

Wake Forest University School of Medicine’s NCCT is seeking a Sr. Business Process Analyst to translate strategic business objectives into detailed operational processes and solution specifications.

You will collaborate with cross-functional teams to map current and future-state workflows, document requirements, and ensure traceability throughout the delivery lifecycle. The role focuses on process design, requirements documentation, data flows, and governance, supporting technology-enabled

Qualifications

Bachelor’s degree and 7+ years in business analysis or operational transformation.
Experience redesigning complex business processes and workflows.
Strong knowledge of process modeling methodologies and documentation.
Experience with agile, iterative, or hybrid delivery methods.
Excellent written communication and stakeholder facilitation.

Responsibilities

Analyze current-state workflows and identify pain points across NCCT and research functions.
Facilitate process discovery workshops and stakeholder interviews.
Develop future-state process models leveraging technology, automation, data, and AI.
Document business processes using industry-standard methodologies and tools.
Identify opportunities to improve efficiency, scalability, quality, and user experience.
Ensure process designs align with organizational objectives and product strategy.
Elicit, analyze, and document business, functional, non-functional, and operational requirements.
Translate stakeholder needs into actionable requirements for delivery teams.
Create detailed workflow diagrams, decision trees, and operating models.
Define business rules, exception handling, and process dependencies.
Partner with product managers and technical teams to design technology-enabled solutions.
Validate that proposed solutions meet documented business needs.
Support solution reviews and design discussions through a business process lens.
Define data requirements and process-related data flows.
Document source-to-target mappings and integration requirements.
Analyze impacts of data changes across systems and workflows.
Support development of reporting, measurement, and process performance frameworks.
Serve as a trusted advisor to engineering and delivery teams during implementation.
Clarify requirements and acceptance criteria during development.
Support user acceptance testing planning and execution.
Validate delivered solutions against requirements.
Ensure successful transition from design to operational adoption.
Maintain traceability between objectives, requirements, and solutions.
Establish standards for process documentation and requirements management.
Monitor outcomes and identify opportunities for continuous improvement.
Support change management, training materials, and rollout documentation.
Promote a culture of process excellence and optimization.