Senior Healthcare Financial Clearance Specialist

The Ohio State University Physicians, Inc.; Columbus (OH); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA programs

Retirement plan

Employee assistance program

Paid time off

Holidays

Job summary

The Ohio State University Physicians, Inc. is hiring for a Patient Access role in Columbus, OH. You will contact patients to collect accurate coverage information and verify eligibility using EPIC, guiding uninsured patients toward available financial assistance as needed.

Responsibilities include assisting patients with copays, educating on liabilities, and collaborating with physicians and staff to provide a seamless, compliant experience in a fast-paced environment.

Qualifications

• Associates Degree or higher with 2+ years in insurance, healthcare, or related field.
• Excellent customer service skills with enthusiasm and compassion.
• Exceptional verbal and written communication skills.

Responsibilities

• Contacts patients or their designees to collect accurate coverage information.
• Uses EPIC data base and phone systems to facilitate interactions and reduce duplicate records.
• Assess patient’s financial ability to pay, refer to financial counseling when appropriate.
• Send eligibility requests to payors to verify coverage.
• Assist uninsured patients with Presumptive Medicaid, Financial Assistance and HCAP applications as applicable.
• Maintain relationships with medical staff and physicians; hand off to contact center when scheduled.
• Provide patient education on estimated liabilities and benefits.
• Perform duties of FCR Pre-Reg and FCR OON/Special Coverages/Pre-Cert as assigned.

Skills

Customer service

Communication

HIPAA compliance

Teamwork

MS Office

Attention to detail

Interpersonal skills

Education

Associate degree

High school diploma

Tools

EPIC

Job description

The Ohio State University Physicians, Inc. is hiring for a Patient Access role in Columbus, OH. You will contact patients to collect accurate coverage information and verify eligibility using EPIC, guiding uninsured patients toward available financial assistance as needed.

Responsibilities include assisting patients with copays, educating on liabilities, and collaborating with physicians and staff to provide a seamless, compliant experience in a fast-paced environment.