Senior Healthcare Content Designer - Remote

Humana Inc; Nashville (TN); Remote; USD 86,000 - 119,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem.

You’ll be embedded with cross-functional teams, shaping experiences across web, mobile, apps and emerging surfaces, reporting to the Director of Content Development. The role requires turning research and data into clear, accessible healthcare content, owning content from discovery through delivery, and improving information architecture, taxonomy, and

Qualifications

• 5+ years in content design, UX writing, or content strategy with end-to-end ownership
• Strong writing and editing skills, with the ability to simplify complex or regulated information
• Experience conducting content audits, research, and developing data-informed content strategies
• Solid understanding of information architecture, content structures (taxonomies, models), and findability; familiar with accessibility and brand/style standards
• Proven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impact

Responsibilities

• Drive content design for features and journeys using research, analytics, and content assessments
• Translate insights into clear, actionable digital experiences
• Plan and execute content across the product lifecycle including creation, review, approval, and QA
• Simplify regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiences
• Structure content for usability and findability within information architecture and taxonomy
• Partner cross-functionally with product management, product design, research, engineering, legal and compliance
• Apply guidelines, standards, and tools to ensure consistency and quality
• Drive optimization using analytics and testing to improve performance

Skills

Content design

UX writing

Content strategy

Research & analytics

Cross-functional collaboration

Job description

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem.

You’ll be embedded with cross-functional teams, shaping experiences across web, mobile, apps and emerging surfaces, reporting to the Director of Content Development. The role requires turning research and data into clear, accessible healthcare content, owning content from discovery through delivery, and improving information architecture, taxonomy, and