Senior Content Designer — Healthcare UX & Content Strategy

Humana Inc; Cheyenne (WY); Remote; USD 86,000 - 119,000; Full time

Benefits offered by this job

Bonus incentive plan

Remote position

Travel may be required

Job summary

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem.

You’ll partner with cross-functional teams and report to the Director of Content Development. You’ll translate research into clear, accessible experiences, plan content across the lifecycle, and contribute to information architecture and guidelines to ensure consistency and quality.

Qualifications

• 5+ years in content design, UX writing, or content strategy (ownership from discovery through delivery)
• Strong writing and editing skills to simplify regulated information
• Experience conducting content audits, research, and data-informed strategies
• Understanding of information architecture, taxonomies, and findability; accessibility and brand/style familiarity
• Proven collaboration across product, design, research, engineering, legal and compliance

Responsibilities

• Drive content design for features and journeys using research and analytics
• Translate insights into clear, actionable digital experiences
• Plan and execute content across the product lifecycle (creation, review, QA)
• Simplify complex healthcare information for UI and multi-channel experiences
• Structure content for usability, navigation, and taxonomy
• Partner cross-functionally with product management, design, research, engineering, legal and compliance
• Contribute to guidelines, standards, and tools for consistency and quality
• Drive optimization using analytics, VOC data, and testing

Skills

Content design

UX writing

Research

Cross-functional collaboration

Regulated information handling

Job description

Humana Inc. is seeking a Senior Content Designer to drive content design and strategy within product areas across our digital ecosystem.

You’ll partner with cross-functional teams and report to the Director of Content Development. You’ll translate research into clear, accessible experiences, plan content across the lifecycle, and contribute to information architecture and guidelines to ensure consistency and quality.