Senior HCM Program Manager - HR Tech Delivery & Adoption

RingCentral, Inc; Belmont (CA); On-site; USD 130,000 - 180,000; Full time

Job summary

RingCentral, Inc. is seeking a senior HCM Program Manager to own end-to-end delivery of human capital management initiatives, from new module rollouts to upgrades and integrations.

This hands-on, individual contributor role keeps HR, Payroll, Finance, IT, and the HCM vendor aligned, ensures adoption, and drives continuous improvements. You’ll partner with vendors, manage cross-functional workstreams, and lead change management while operating in-house without handing off at go-live.

Qualifications

• 5+ years of project or program management experience.
• Hands-on experience driving at least one full-cycle HCM implementation on a major platform (UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors).
• Experience with core HR processes: hire-to-retire, payroll, time & attendance, benefits, and compensation.

Responsibilities

• Drive end-to-end delivery of HCM initiatives including module implementations, upgrades, and vendor releases.
• Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget.
• Run operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership.
• Gather requirements from HR, Payroll, and business partners and translate them into scope, configuration needs, and success criteria.
• Partner with HCM vendor and implementation partner to ensure scope, timelines, and SOW commitments.
• Coordinate integrations with ERP/GL, benefits carriers, LMS, ATS, identity management.
• Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing.
• Lead change management, training, and communications to drive adoption of new processes.
• Plan and run cutovers and go-lives, manage hypercare and transition to ongoing support.
• Surface risks early, elevate with options, contribute to HCM roadmap post-launch.

Skills

Project management

Stakeholder management

Cross-functional leadership

Vendor management

Change management

Communication

Education

PMP certification

Bachelor's degree relevant field

Tools

Smartsheet

Jira

MS Project

Agile methodologies

Waterfall

Job description

RingCentral, Inc. is seeking a senior HCM Program Manager to own end-to-end delivery of human capital management initiatives, from new module rollouts to upgrades and integrations.

This hands-on, individual contributor role keeps HR, Payroll, Finance, IT, and the HCM vendor aligned, ensures adoption, and drives continuous improvements. You’ll partner with vendors, manage cross-functional workstreams, and lead change management while operating in-house without handing off at go-live.