HCM Program Manager

RingCentral, Inc; Belmont (CA); Presencial; USD 130.000 - 180.000; Jornada completa

Descripción de la vacante

RingCentral, Inc. is seeking a senior HCM Program Manager to own end-to-end delivery of human capital management initiatives, from new module rollouts to upgrades and integrations.

This hands-on, individual contributor role keeps HR, Payroll, Finance, IT, and the HCM vendor aligned, ensures adoption, and drives continuous improvements. You’ll partner with vendors, manage cross-functional workstreams, and lead change management while operating in-house without handing off at go-live.

Formación

• 5+ years of project or program management experience.
• Hands-on experience driving at least one full-cycle HCM implementation on a major platform (UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors).
• Experience with core HR processes: hire-to-retire, payroll, time & attendance, benefits, and compensation.

Responsabilidades

• Drive end-to-end delivery of HCM initiatives including module implementations, upgrades, and vendor releases.
• Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget.
• Run operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership.
• Gather requirements from HR, Payroll, and business partners and translate them into scope, configuration needs, and success criteria.
• Partner with HCM vendor and implementation partner to ensure scope, timelines, and SOW commitments.
• Coordinate integrations with ERP/GL, benefits carriers, LMS, ATS, identity management.
• Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing.
• Lead change management, training, and communications to drive adoption of new processes.
• Plan and run cutovers and go-lives, manage hypercare and transition to ongoing support.
• Surface risks early, elevate with options, contribute to HCM roadmap post-launch.

Conocimientos

Project management

Stakeholder management

Cross-functional leadership

Vendor management

Change management

Communication

Educación

PMP certification

Bachelor's degree relevant field

Herramientas

Smartsheet

Jira

MS Project

Agile methodologies

Waterfall

Descripción del empleo

RingCentral is looking for an HCM Program Manager to drive delivery of our Human Capital Management initiatives, from new module rollouts to upgrades, integrations, and process improvements. This is a senior individual contributor role with no direct reports. You'll be the hands-on owner who keeps HR, Payroll, Finance, IT, and our HCM vendor aligned and moving, and who makes sure what we launch actually gets adopted.
This is an in-house role. You won't be handing off to a client at go-live; you'll live with the platform and keep making it better.
Reports to [Hiring Manager Title, e.g. Director of HR Technology / HRIS Manager].

What you'll do

• Drive end-to-end delivery of HCM initiatives, including module implementations (Payroll, Time & Attendance, Benefits, Talent, Recruiting), upgrades, and vendor releases
• Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget
• Run the operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership
• Gather requirements from HR, Payroll, and business partners and translate them into clear scope, configuration needs, and success criteria
• Partner day-to-day with the HCM vendor and implementation partner, holding them to scope, timelines, and SOW commitments
• Coordinate integrations with adjacent systems such as ERP/GL, benefits carriers, LMS, ATS, and identity management
• Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing
• Lead change management, training, and communications so employees, managers, and HR teams adopt new processes
• Plan and run cutovers and go-lives, then manage hypercare and transition to ongoing support
• Surface risks early, elevate with options, and contribute to the HCM roadmap based on what you learn after launch

What you bring

Required

• 5+ years of project or program management experience
• Hands-on experience driving at least one full-cycle HCM implementation on a platform such as UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors
• Working knowledge of core HR processes: hire-to-retire, payroll, time and attendance, benefits, and compensation
• Experience managing vendors and implementation partners against scope and SOW commitments
• Proven ability to lead cross-functional teams through influence, without direct authority
• Strong command of project management tools and methods (Smartsheet, Jira, MS Project, or similar; Agile, Waterfall, or hybrid)
• Comfort handling sensitive employee data and working within privacy and compliance requirements
• Clear, confident communicator who can brief leadership and run a working session with equal ease

Nice to have

• PMP, CSM, or equivalent certification
• Platform certification (e.g., UKG Pro, ADP Workforce Now, Dayforce)
• Multi-state or international payroll experience
• Background in change management (Prosci or similar)