Senior HCD Research Lead for VA Programs (Remote)

LMI Government Consulting; Tysons (VA); Remote; USD 93,000 - 120,000; Full time

Job summary

LMI Government Consulting seeks a Human-Centered Design Specialist IV - Research & Healthcare to support the VA portfolio. You will own expert interviews, synthesize qualitative data, and translate findings into executive-ready HCD narratives and recommendations for VA leaders.

Responsibilities include Magnify Report ownership, stakeholder interviews, and development of personas, journey maps, and experience maps to inform design and program decisions.

Qualifications

• . Bachelor's degree in Human-Centered Design, Psychology, Sociology, Anthropology, Public Health, Health Administration, Healthcare, Communications, Human-Computer Interaction, Design Research, or a related field.
• .

Responsibilities

• Lead development of the Magnify Report, the formal HCD deliverable for each assigned SBIR contract.
• Establish the research approach, stakeholder-engagement plan, interview strategy, synthesis method, and report development process.
• Develop complete, professionally written HCD reports that document program context, stakeholder perspectives, user needs, findings, themes, pain points, opportunities, and recommendations.
• Translate complex qualitative research into clear narratives and actionable insights for VA leaders, program teams, technical teams, and other stakeholders.
• Integrate interview findings, personas, journey maps, experience maps, workflows, supporting evidence, and other HCD artifacts into cohesive deliverables.

Skills

Human-centered design

Qualitative research

User research

Healthcare research

Program research

Consulting

Public Trust clearance

Education

Bachelor's degree

Job description

LMI Government Consulting seeks a Human-Centered Design Specialist IV - Research & Healthcare to support the VA portfolio. You will own expert interviews, synthesize qualitative data, and translate findings into executive-ready HCD narratives and recommendations for VA leaders.

Responsibilities include Magnify Report ownership, stakeholder interviews, and development of personas, journey maps, and experience maps to inform design and program decisions.