Senior Hardware Systems Engineer: AI Compute Bring-Up Lead

Graphcore; Austin (TX); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSAs

HSAs

Disability insurance

Life insurance

401(k) retirement plan

Commuter benefits

Wellness services

Employee Assistance Program

Job summary

Graphcore in Austin seeks a Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments. You will focus on hardware bring-up, validation, and troubleshooting of server blades, racks, and rack-scale infrastructure while collaborating with engineering, platform, and data center teams to ensure reliability.

The role emphasizes debugging, firmware interaction, and root-cause analysis with opportunities to influence design improvements

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline.
• 7+ years experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics to isolate hardware failures.
• Hands-on experience with HPC systems, AI compute platforms, or rack-scale infrastructure.
• Strong collaboration skills and ability to work effectively in fast-paced engineering environments.
• Excellent written and verbal communication skills.
• Experience supporting prototype or pre-production hardware bring-up.
• Familiarity with data center facilities, including liquid cooling and power distribution systems.
• Experience using Python, Bash, or automation tools for hardware validation or troubleshooting.
• Exposure to structured failure analysis and reliability engineering methodologies.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering teams to perform root cause analysis and propose corrective actions or design improvements.
• Support deployment and rollout of next-generation hardware platforms through structured validation and qualification cycles.
• Interface with facilities and infrastructure teams to understand environmental factors impacting system reliability.
• Develop and maintain SOPs, troubleshooting guides, and validation documentation.
• Provide guidance and mentorship to junior technicians and engineers on troubleshooting methodologies and hardware diagnostics.
• Participate in on-call rotations or off-hours support during critical engineering milestones or hardware bring-up phases.

Skills

Server hardware

Hardware debugging

HPC systems

Python

Bash

AI compute platforms

Collaboration

Communication

Education

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or related discipline

Tools

Python

Bash

Firmware testing

Server management tools

Job description

Graphcore in Austin seeks a Staff Hardware Engineer to provide advanced support for Arm-based hardware platforms across lab and data center environments. You will focus on hardware bring-up, validation, and troubleshooting of server blades, racks, and rack-scale infrastructure while collaborating with engineering, platform, and data center teams to ensure reliability.

The role emphasizes debugging, firmware interaction, and root-cause analysis with opportunities to influence design improvements