Senior Hardware Failure Analysis Engineer

Tata Consultancy Services Limited; Mountain View (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Tata Consultancy Services in Mountain View, CA is seeking a Senior Engineer in Hardware Reliability to triage returned units and drive root-cause analysis across electrical, optical, and firmware domains.

You will develop Python/SQL pipelines, review diagnostic logs and test data, and coordinate with manufacturing partners to resolve failures and track RMAs end-to-end.

Applicants should bring 5+ years in hardware failure analysis and experience with ERP/MES systems and SAP workflows.

Qualifications

• 5+ years of experience in hardware failure analysis, reliability engineering, or manufacturing test/quality for complex systems with electrical, optical, mechanical, and firmware components.
• Strong proficiency in Python and SQL for querying databases, automating data pipelines, and building tracking dashboards.
• Proven ability to analyze system logs, diagnostic fault codes, and manufacturing test data to isolate hardware defects from firmware, calibration, or integration issues.
• Experience organizing and managing large failure ticket queues (categorizing failure modes, linking root-cause issues, and tracking open items to closure).
• Working knowledge of ERP/MES systems (e.g., SAP), BOM/part revisions, component serial-number genealogy, and end-to-end RMA material tracking.

Responsibilities

• Triage returned hardware units by combining diagnostic log analysis, test data review, and hands-on lab verification.
• Organize failure tickets into structured failure buckets and track the status of each investigation through closure.
• Track end-to-end RMA material flow and component genealogy across internal labs and manufacturing partners.
• Build and maintain Python/SQL scripts and automated spreadsheets/dashboards to summarize failure trends and reliability metrics.

Skills

Python

SQL

Tools

SAP

Job description

Job Description

Must Have Technical/Functional Skills

Minimum Qualifications:

• *5+ years of experience in hardware failure analysis, reliability engineering, or manufacturing test/quality for complex systems with electrical, optical, mechanical, and firmware components.
• *Strong proficiency in Python and SQL for querying databases, automating data pipelines, and building tracking dashboards.
• *Proven ability to analyze system logs, diagnostic fault codes, and manufacturing test data to isolate hardware defects from firmware, calibration, or integration issues.
• *Experience organizing and managing large failure ticket queues (categorizing failure modes, linking root-cause issues, and tracking open items to closure).
• *Working knowledge of ERP/MES systems (e.g., SAP), BOM/part revisions, component serial-number genealogy, and end-to-end RMA material tracking.

Preferred Qualifications:

• *Hands-on failure analysis experience with optical modules, imaging sensors, or mixed-signal PCBAs.
• *Strong lab skills in bench setup, Linux command-line diagnostics, and board/module-level troubleshooting.
• *Experience partnering with contract manufacturers and suppliers to track RMA turnaround and standardize repair dispositions.
• *Familiarity with AI/LLM coding assistants to accelerate data analysis and reporting.

Roles & Responsibilities

• * Triage returned hardware units by combining diagnostic log analysis, test data review, and hands-on lab verification.
• *Organize failure tickets into structured failure buckets and track the status of each investigation through closure.
• *Track end-to-end RMA material flow and component genealogy across internal labs and manufacturing partners.
• *Build and maintain Python/SQL scripts and automated spreadsheets/dashboards to summarize failure trends and reliability metrics.

Salary Range: $100,000-$125,000 a year

Location

Mountain View, CA

Function

TECHNOLOGY

Role

Senior Engineer

ID

438611

Skills

Python | SQL

Salary Range

$100,000 - $125,000