Senior GTM Operations Analyst

Sage; Austin (TX); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Top salaries

Health, dental and vision

401(k) retirement match

32 days PTO

Parental leave 18 weeks

Volunteer days

Tuition reimbursement

Wellness rewards

Career development

Job summary

Sage is seeking a Senior GTM Ops Analyst to enable go-to-market teams with the right models, reporting, data, systems, and tools to drive decision making. The role reports to the Commercial Senior Director and is highly visible in ongoing ops improvements.

The position is hybrid, with three days per week onsite at the Austin office, and requires 3+ years in operations or related fields along with advanced Excel, Salesforce, and BI skills.

Qualifications

• 3+ years of experience in Operations, B2B Sales, Strategy, or similar fields.
• Advanced skills in Microsoft Excel/PowerPoint, Salesforce.com, and Power BI.
• Ability to forecast business motions with models.
• Proficient with SQL and joining data sources.
• Ability to present data clearly to show performance and issues.

Responsibilities

• Support Retail GTM reporting and analytics across teams.
• Build and analyze reports on sales metrics (lead conversion, forecasting, bookings).
• Develop analytics for GTM leadership to provide forecasts and insights.
• Monitor sales performance, identify risks/opportunities, and recommend improvements.
• Contribute to go-to-market projects and drive change management initiatives.
• Support fiscal year planning, OKR setting, and ad-hoc analytics.
• Synthesize data from multiple sources to answer complex business questions.
• Ensure weekly/monthly/quarterly operating cadence runs smoothly.
• Train internal partners on tools and data needed for reporting.
• Support Global Revenue Operations and FP&A as needed.

Skills

Excel

PowerPoint

Salesforce

Power BI

SQL

Forecasting

Data storytelling

Stakeholder management

Tools

Power BI

SQL

Salesforce

Excel

Job description

The Senior GTM Ops Analyst will report to the Commercial Senior Director and play a vital and highly visible role in supporting ongoing improvements in our day-to-day operations. In this role, you will ensure that the Sage Retail go-to-market teams are enabled with the right commercial models, reporting, analytics, data, systems, and tools to be effective in their roles and decision-making.

This role is hybrid, three days per week onsite in the Austin office.

Key Responsibilities

• Support the Retail BU/vertical GTM teams in all aspects of reporting and analytics.
• Build and analyze reports around sales metrics (lead conversion, opportunity forecasting, bookings).
• Develop and apply analytics for GTM Leadership on sales results and program efficiency to provide business insights, forecasts, and derive meaningful insights that drive the business forward.
• Monitor sales performance efficiency, identify risks and opportunities, and drive recommendations for improvements and increases.
• Participate as a critical contributor to go-to-market projects. Identify root causes and execute related projects to improve team performance around key customer lifecycle and conversion metrics. Be a champion of change management.
• Support fiscal year planning, target and OKR setting, and ad-hoc analytics.
• Synthesize data from multiple sources to address complex business questions.
• Ensure that the weekly, monthly, and quarterly operating cadence is running effectively throughout the GTM teams.
• Train internal business partners on tools available and the data they need to run successful and insightful reports.
• Support Global Revenue Operations and FP&A as needed.

Experience / Skills Required

• 3+ years of work experience in Operations, B2B Sales, Strategy, or similar fields.
• Advanced skills in Microsoft Excel/PowerPoint, Salesforce.com, and Business Intelligence (Power BI preferred).
• Ability to build models that forecast any business motion.
• Proficient with SQL, capable of joining any data sources together.
• Builds and nurtures trusted relationships, appreciating the value of helping our internal customers achieve positive outcomes.
• Adept at gleaning insights and enjoys reporting data through metrics and indicators that are accurate, timely, and easy to understand.
• Ability to present data, analytics, and other complex ideas clearly to quickly show how the business is performing, where attention is required, and potential solutions to address issues obtained via data-driven insights.
• Strong desire for learning new platforms, development, analytic and presentation tools; modeling, analytic, and quantitative techniques.

Plenty of perks

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings

What it’s like to work at Sage

Careers homepage - https://www.sage.com/en-us/company/careers/

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LinkedIn page - https://www.linkedin.com/company/sage-software