Senior Group Sales Manager - Mid-West Market

Fairmont Hotels & Resorts; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance

401K

Complimentary Shift Meal

Employee rate discounts (Accor)

Learning and development programs

CSR initiatives (Planet 21)

National and international promotion机会

Job summary

Fairmont Dallas is seeking an experienced sales professional to drive revenue through strategic lead generation and proactive relationship building. You will work across markets to exceed room revenue and group targets, while collaborating with operations to deliver programs that attract corporate and leisure clients.

The role requires leadership, market knowledge, and strong presentation skills, with opportunities for career growth within a landmark property in Dallas.

Qualifications

• Bachelor’s degree and/or Hotel Management degree or diploma.
• Minimum of six years of hotel sales experience with diverse markets.
• Leadership and administrative ability to drive results.
• Established relationships with key industry contacts in Group markets.
• Professional sales and presentation skills.
• Solid organizational planning and multi-project management.
• Self-motivated, creative and proactive in selling strategies.
• Opera CRM Sales & Catering knowledge is an asset.
• Proficiency in Microsoft Office applications.

Responsibilities

• Strategically generate revenue and set goal strategies for a robust lead funnel.
• Exceed personal and segment sales goals on various timeframes.
• Meet/exceed room revenue and group room night targets as directed.
• Assimilate complex data from multiple sources to meet business needs.
• Submit weekly sales highlights and industry intel to leadership.
• Understand and apply selling strategies across distribution channels.
• Conduct sales calls, participate in trade shows and entertain clients onsite/offsite.
• Collaborate with operations to ensure programs meet client needs and drive growth.
• Develop direct reports and contribute to their goal achievement.
• Maintain professional, friendly service and uphold hotel standards.

Skills

Sales leadership

Relationship building

Presentation skills

Organizational planning

Project management

Self-motivated

Creativity

Microsoft Office

Opera CRM/Sales & Catering

Education

Bachelor’s degree or Hotel Management degree

Tools

Opera CRM Sales & Catering

Microsoft Office

Job description

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Job Description

Creating memorable experiences, authentic salesmanship and prime location is the essence of what the iconic Fairmont Dallas stands for. Your professionalism and knowledge of the Hospitality industry will reflect positively in how you represent Fairmont Dallas. Cultivating lasting relationships, creating strong bonds and ensuring our clients will always stay with Fairmont Hotels & Resorts is our primary focus.

• Must be strategic in generating revenue, setting goal strategies, and execution of all activities related to building and maintaining an active lead funnel including achieving weekly prospecting goals
• Exceeds personal sales goals as well as segment goals on a monthly, quarterly and annual basis
• Responsible for meeting and exceeding room revenue and group room night goals as determined by Director of Sales and Marketing
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of a particular need
• Submit weekly sales highlights, industry intelligence and account production to Senior Director of Group Sales and Director of Sales and Marketing
• Must understand selling strategies of all distribution channels
• Actively participates in business review process with all accounts on a daily and ongoing basis
• Jointly responsible with Sales team in increasing RevPAR market share
• Conduct sales calls, participate in trade shows and entertain clients onsite and offsite
• Collaborate with Operational departments to ensure that new programs, services, amenities targeted to business are effective and assist in the further growth of the business
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Consistently offers professional, engaging and friendly service internally and externally
• Responsible for direct report’s development and achievement of their assigned goals
• Approach all encounters with guests and employees in a friendly, service oriented manner
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing name tag while working
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
• Initiate and follow up on leads
• Maintain and participate in an active sales solicitation program

Qualifications

• Bachelor’s degree and/or Hotel Management degree or diploma
• Minimum of six years of hotel sales experience, having worked various markets
• Preferable experience in selling or having previously networked in the Northeast / Pharmaceutical
• Leadership and administrative ability
• Has established relationships with key industry contacts in the Group market segments
• Professional sales and presentation skills
• Proficiency in organizational planning, implementation and the ability to successfully manage multiple projects simultaneously
• Self-motivated and creative
• Opera CRM Sales & Catering knowledge an asset
• Technical proficiency in Microsoft Office applications

Additional Information

What’s In It For You

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academy designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities