Senior Grocery Dept Manager: Lead & Elevate Service

Lowes Foods, LLC; Wilmington (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Lowes Foods, LLC is seeking a Bench Department Manager to supervise the grocery department, ensuring guest service, merchandising and operations meet standards. After training, a candidate may transition to a Department Manager role within 30 miles of home, with bench duties filling another opening when needed.

The role requires leadership, strong customer service and knowledge of supermarket operations to maintain inventory, pricing and scheduling for optimal store performance.

Qualifications

• Friendly, outgoing personality required.
• Ability to work well with others and lead a team.
• Ability to lift 40 lbs consistently and 60 lbs occasionally.
• Ability to read and understand information and directions.
• 1–3 years of supermarket knowledge and supervisory experience.
• Ability to supervise people including training and development.
• Effective communication, guest service and selling skills.
• Ability to bend, kneel, stand, push/pull stock carts and operate pallet jack for extended periods.
• LI-RM2 tag present in the list of qualifications.

Responsibilities

• Ensure guests receive polite, friendly service from the grocery department staff.
• Achieve budgeted sales, wage percent, and profits for the grocery department.
• Maintain inventory and supplies to maximize sales and minimize excess inventory.
• Operate department per merchandising and operational guidelines.
• Ensure product quality meets Lowes Foods standards.
• Maintain sanitation and safety throughout the department and backroom.
• Provide guidance, orientation, training and feedback to grocery hosts for satisfactory performance.
• Perform product stocking and guest service as needed to meet standards.
• Maintain department staffing and scheduling standards.
• Control grocery shrink through proper stock loss programs.
• Ensure proper pricing and item scanning through audits and scans.
• Maintain backroom properly.
• Ensure advertised items are available, signed, and scanning correctly.
• Help prepare grocery department for inventory.
• Collaborate with Store Manager and Receiver to maintain product levels and conditions.
• Perform other duties as assigned by management.

Skills

Friendly personality

Teamwork

Lift 40 lbs

Reading/comprehension

Supervising people

Multi-task learning

Guest service selling

Physical stamina

LI-RM2

Job description

Lowes Foods, LLC is seeking a Bench Department Manager to supervise the grocery department, ensuring guest service, merchandising and operations meet standards. After training, a candidate may transition to a Department Manager role within 30 miles of home, with bench duties filling another opening when needed.

The role requires leadership, strong customer service and knowledge of supermarket operations to maintain inventory, pricing and scheduling for optimal store performance.