Senior Global Ops Project Manager — Travel Perks

ITSMF; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Employee discounts

Job summary

American Airlines is seeking a seasoned Project Manager to lead software development projects within the Next-Gen Operations Program. You will coordinate delivery across multiple teams, manage resources, and ensure on-time execution of strategic IT initiatives.

Responsibilities include roadmapping, stakeholder alignment, and driving automation using Power BI/Tableau insights while maintaining budget, schedule, and scope.

Qualifications

• Bachelor's degree in related field or equivalent experience/training
• 5+ years' experience as a Project Manager or similar position in a software development environment
• Experience working with Azure DevOps, Rally, JIRA or similar tools to manage IT projects in an Agile environment
• 3+ years of experience managing projects in a variety of computing environments (i.e. SaaS, cloud, etc.)
• 3+ years of experience converting high level business needs/requirements into system requirements
• PMP or Agile certifications preferred but not required
• Experience delivering in-house and commercial off-the-shelf applications
• Experience synthesizing raw data into actionable results and recommendations
• Knowledge of Azure DevOps

Responsibilities

• Drives automation and execution of key deliverables to ensure timely and effective implementation of strategic outcomes
• Interacts with leadership to help set direction and prioritize technology initiatives
• Collaboratively creates product roadmaps, contributing to strategy inputs from stakeholders. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities
• Serves as a point of contact for Product Owners and IT partners to ensure team actions remain aligned
• Builds processes to improve the team's overall efficiency
• Effectively communicates status to stakeholders including various levels of leadership
• Manages IT projects to ensure adherence to project Budget, Schedule and Scope
• Utilizes data analytics to track progress towards Product Objectives and Key Results using applications like Power BI and SQL Server
• Creates long and short-term plans, including setting targets for milestones and adhering to deadlines
• Facilitates meetings, records minutes, follow up on actions taken, and logging of issues/risks
• Maintains and tracks a playbook of technical tasks; assigning task owners and following up to ensure timelines are met

Skills

Project management

Agile methodologies

Stakeholder communication

Data analytics

Leadership

Team collaboration

Education

Bachelor's degree in related field

Tools

Azure DevOps

Rally

JIRA

Tableau

Power BI

Job description

American Airlines is seeking a seasoned Project Manager to lead software development projects within the Next-Gen Operations Program. You will coordinate delivery across multiple teams, manage resources, and ensure on-time execution of strategic IT initiatives.

Responsibilities include roadmapping, stakeholder alignment, and driving automation using Power BI/Tableau insights while maintaining budget, schedule, and scope.