Senior Global Immigration Case Manager

OpenKrill; United States; Presencial; USD 120.000 - 170.000; Jornada completa

Descripción de la vacante

Manifest OS is a leading AI-native company transforming global immigration management for enterprise clients. This Global Case Manager role focuses on end-to-end delivery across multiple jurisdictions, ensuring on-time, accurate, and compliant outcomes under contractual SLAs.

You will coordinate with HR, Global Mobility, Talent Acquisition, and Legal teams, manage external network partners, and translate regulatory changes into client guidance. A high-volume, multi-country caseload awaits.

Formación

• 5+ years of corporate immigration experience outside the U.S.
• Hands-on case management across multiple jurisdictions
• Proven SLA and KPI delivery on high-volume enterprise programs
• Experience directing external network partners or vendors
• Strong communication with HR, Mobility, and Legal stakeholders under escalation pressure
• Exceptional organization and accuracy managing concurrent deadlines

Responsabilidades

• Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions.
• Deliver eligibility assessments, case strategy, and realistic timelines to clients and assignees.
• Serve as primary contact for client HR, Global Mobility, Talent Acquisition, and Legal stakeholders.
• Coordinate network partners and vendors, holding them to timelines and quality standards.
• Monitor legislative changes across assigned jurisdictions and translate them into client guidance.
• Track cases, milestones, and documentation in Manifest's platform to stay audit-ready.
• Identify and implement workflow, template, or automation improvements that reduce processing time.

Conocimientos

Corporate immigration experience

Case management

SLA/KPI delivery

Vendor management

Stakeholder communication

Organization & accuracy

Descripción del empleo

Manifest OS is a leading AI-native company transforming global immigration management for enterprise clients. This Global Case Manager role focuses on end-to-end delivery across multiple jurisdictions, ensuring on-time, accurate, and compliant outcomes under contractual SLAs.

You will coordinate with HR, Global Mobility, Talent Acquisition, and Legal teams, manage external network partners, and translate regulatory changes into client guidance. A high-volume, multi-country caseload awaits.