Senior Global Communications Lead (Internal & Exec)

Universal Orlando Resort; Orlando (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Universal Orlando Resort is seeking a Senior Manager of Communications to lead strategic planning and execution of enterprise-wide communications that support business priorities and growth. The role includes developing executive communications, writing key internal content, and aggregating cross-functional content while ensuring brand voice and IP standards are upheld.

The position partners with senior leaders to deliver high-impact communications plans, including town halls, talking points,

Qualifications

• Proven ability to use research and insights to plan, develop, execute and evaluate communications plans.
• Experience with high impact communications that have generated measurable results.
• Demonstrate ability to engage senior leaders and deliver measurable results through team engagement and retention.
• Ability to handle sensitive or controversial matters and mitigate risk.
• Ability to plan content and storytelling strategies and measure performance.

Responsibilities

• Develop and implement communication objectives and plans that support enterprise priorities and initiatives.
• Partner with senior leadership to craft clear, engaging messaging across employee audiences.
• Measure impact of communications initiatives and refine strategies accordingly.
• Identify opportunities to expand reach of communication channels and improve resonance.
• Drive editorial content strategy and maintain internal editorial calendars for consistency.
• Support executive communications for town halls, talking points, scripts, and videos.
• Collaborate with Talent & Culture and other departments for cohesive storytelling and events.
• Coach and develop team members to ensure high performance.

Skills

Strategy planning

Editorial content

Storytelling

Leadership

Measurement & analytics

Education

Bachelor's degree in Communications/PR/Jour

Tools

Adobe Creative Suite

HTML

Job description

Universal Orlando Resort is seeking a Senior Manager of Communications to lead strategic planning and execution of enterprise-wide communications that support business priorities and growth. The role includes developing executive communications, writing key internal content, and aggregating cross-functional content while ensuring brand voice and IP standards are upheld.

The position partners with senior leaders to deliver high-impact communications plans, including town halls, talking points,