Global Communications Leader & Employee Storyteller

Universal Studios; Orlando (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

Universal Orlando is seeking a Senior Manager, Communications to lead enterprise-wide internal and external messaging, align with business priorities, and elevate the organization's image as an Employer of Choice. The role involves developing executive communications, editorial calendars, and content across channels while ensuring brand voice and IP standards are maintained.

You will manage a small team, work with senior leaders across North America and global functions, measure impact with

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism or a related field is required.
• 7+ years’ experience in Communications is required, including 3+ years of supervisory experience.
• 1+ year of experience at Universal Destinations & Experiences preferred.
• Knowledge of media, journalist relations and social media is a plus.
• Graphic design ability and translating content into visuals is a plus.
• Working knowledge of Adobe Creative Suite and HTML/web design is a plus.

Responsibilities

• Develop and execute enterprise-wide communications plans and content aligned with priorities and messaging.
• Lead editorial content strategy and manage production of publications, email, digital, video, social and intranet content.
• Drive culture-building storytelling and employee engagement through events, town halls and leadership roadshows.
• Foster client partnerships and lead cross-functional teams to elevate communication initiatives.
• Establish KPIs, monitor effectiveness, and analyze data to improve messaging impact.

Skills

Leadership

Stakeholder management

Team development

Storytelling

Multilingual

Education

Bachelor’s degree in Communications/PR/Journaling

Tools

Adobe Creative Suite

HTML basics

Job description

Universal Orlando is seeking a Senior Manager, Communications to lead enterprise-wide internal and external messaging, align with business priorities, and elevate the organization's image as an Employer of Choice. The role involves developing executive communications, editorial calendars, and content across channels while ensuring brand voice and IP standards are maintained.

You will manage a small team, work with senior leaders across North America and global functions, measure impact with