Senior Global Client Success Manager

NTT; United States; Remote; USD 60,000 - 80,000; Full time

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
• Receives objective based assignments and determines resources to meet schedules and goals.

Problem solving:

• Follows processes and operational policies in selecting methods and techniques for obtaining solutions often with insufficient information.
• Implementation of solutions often requires a longer-term view taking multiple perspectives into consideration.

Interaction:

• Effectively communicates and presents results and recommendations across discipline, advising diverse stakeholders on complex matters.
• Partners with key contacts outside own area of expertise and other external stakeholders.
• Provides guidance to subordinates within the latitude of established company policies.

Impact:

• Develops and manages operational plans to deliver tactical results and focus team on medium term goals.
• Mistakes or failure to achieve results will add to costs and may have up to a one-year impact; Decisions impact others in the immediate team and influences methods and techniques.

Accountability:

• Accountable for meeting short-term to medium targets across discipline, providing guidance to subordinates within the latitude of established company policies.
• Develops and manages operational initiatives to deliver tactical results.
• Provides input into the budgeting process.

Workplace type :

Remote Working

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Additional Career Level Description:

Knowledge and application:

• Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
• Receives objective based assignments and determines resources to meet schedules and goals.

Problem solving:

• Follows processes and operational policies in selecting methods and techniques for obtaining solutions often with insufficient information.
• Implementation of solutions often requires a longer-term view taking multiple perspectives into consideration.

Interaction:

• Effectively communicates and presents results and recommendations across discipline, advising diverse stakeholders on complex matters.
• Partners with key contacts outside own area of expertise and other external stakeholders.
• Provides guidance to subordinates within the latitude of established company policies.

Impact:

• Develops and manages operational plans to deliver tactical results and focus team on medium term goals.
• Mistakes or failure to achieve results will add to costs and may have up to a one-year impact; Decisions impact others in the immediate team and influences methods and techniques.

Accountability:

• Accountable for meeting short-term to medium targets across discipline, providing guidance to subordinates within the latitude of established company policies.
• Develops and manages operational initiatives to deliver tactical results.
• Provides input into the budgeting process.

Workplace type :

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

About the company

Together we do great things

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.