Senior Global Client Engagement Lead

Lockton; Philadelphia (Philadelphia County); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive total rewards

Education & training opportunities

Growth opportunities

Job summary

Lockton Northeast is seeking a Senior Broker (Client Manager) to lead global client engagement strategies, delivering strategic and day‑to‑day service. You will build trusted client relationships, oversee renewals, and align with client risk management objectives across regions.

Role requires five+ years in commercial P&C insurance or broking/consulting, executive communication, and a proven ability to advise senior clients; hybrid work, travel both domestically and internationally, and a

Qualifications

• Bachelor’s degree or equivalent education/experience required.
• Minimum five years of commercial Property and Casualty insurance experience or broking/consulting.
• Ability to act as a trusted advisor and deliver proactive insights.
• Strong executive-level presentation and communication skills.

Responsibilities

• Provide leadership and strategic advisory to senior client representatives.
• Maintain accountability for renewal processes and day‑to‑day service delivery.
• Utilize analytics to develop risk strategies and support client negotiations.
• Collaborate with client executives and producers to optimize service delivery.
• Architect and execute global client service plans aligned with risk management philosophy.
• Drive thought leadership and leverage global capabilities for clients.
• Foster long‑term trusted advisor relationships to support growth.
• Ensure adherence to Lockton values and a respectful, collaborative environment.

Skills

Executive communication

Client relationships

Strategic thinking

Leadership

Negotiation

Global perspective

Presentation skills

Business acumen

Integrity

Education

Bachelor’s degree (business administration or international affairs preferred)

Tools

Microsoft Office Suite

Job description

Lockton Northeast is seeking a Senior Broker (Client Manager) to lead global client engagement strategies, delivering strategic and day‑to‑day service. You will build trusted client relationships, oversee renewals, and align with client risk management objectives across regions.

Role requires five+ years in commercial P&C insurance or broking/consulting, executive communication, and a proven ability to advise senior clients; hybrid work, travel both domestically and internationally, and a