Senior Global Account Manager

Iron Mountain Incorporated; Pennsylvania; Hybrid; USD 93,000 - 125,000; Full time

Benefits offered by this job

Remote work

Generous paid time off

Health, wellness & retirement plans

Learning & growth opportunities

Job summary

Iron Mountain is seeking a Senior Global Account Manager to drive growth in Asset Lifecycle Management by expanding strategic accounts in hardware and technology. You will serve as the primary relationship builder and trusted advisor for customers navigating complex transitions, such as Recovery for Re-Use and Trade-in programs.

You will lead cross-functional teams across sales and global technical stakeholders to craft scalable service offerings, maintain executive presence with C-suite

Qualifications

• Extensive experience in enterprise sales or account management with global SLAs and KPIs.
• Deep IT hardware lifecycle expertise, incl. reverse logistics and trade-in programs.
• Bachelor's degree in Business, Engineering or Technology; MBA preferred.

Responsibilities

• Develop and execute sell-to and sell-through plans to grow OEM account market share.
• Lead enterprise hardware lifecycle from collection to reintegration with product lifecycle management.
• Collaborate with sales specialists and stakeholders to translate challenges into scalable services.

Skills

Enterprise sales

Account management

Global accounts

Relationship building

Education

Bachelor's degree in Business/Engineering/Technology

MBA preferred

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Senior Global Account Manager Iron Mountain is seeking a motivated Senior Global Account Manager to join our Asset Lifecycle Management team. In this role, you will be responsible for driving the growth of our Asset Lifecycle Management business by building and expanding key strategic accounts within the hardware and technology sector. You will act as the primary relationship builder and trusted advisor for customers navigating complex transitions, such as Recovery for Re-Use and Trade-in programs. Our Asset Lifecycle Management team is a fast-paced, global group dedicated to circular economy innovation, helping the world's leading organizations manage their Information Technology assets with security and sustainability at the forefront.

What You'll Do:

• Strategic Growth & Revenue Leadership: Develop and execute "Sell-To" and "Sell-Through" account plans to grow market share within Original Equipment Manufacturer accounts, utilizing Quarterly Business Reviews to demonstrate Total Cost of Ownership reductions and sustainability Return on Investment.
• Integrated Lifecycle Management: Lead the transition of enterprise hardware products—including collection, repair, and reintegration by collaborating on Product Lifecycle Management to ensure recovery services are integrated from the point of manufacture through the entire supply chain.
• Cross-Functional & Executive Influence: Partner with internal sales specialists and global technical stakeholders to translate complex customer challenges into scalable service offerings, maintaining a high level of executive presence to influence both C-Suite stakeholders and factory-level operations leads.

What You'll Bring:

• Extensive experience in enterprise sales or account management, specifically managing complex global Service Level Agreements and Key Performance Indicators within a manufacturing or large-scale hardware distribution environment.
• Deep Industry Expertise in Information Technology hardware lifecycle processes, including a strong understanding of Reverse Logistics, trade-in programs, take-back schemes, and regional compliance.
• Proven Ability to build long-term, consultative relationships with global enterprise customers while navigating rapidly changing organizational structures and complex supply chain logistics.
• A Bachelor's or University Degree in Business, Engineering, or Technology; a Master of Business Administration is preferred.

What We Offer:

• Location: Remote opportunity within the United States.
• Competitive compensation and benefits packages aligned with your professional experience.
• Generous paid time off and holiday schedules to support your personal time.
• Comprehensive health, wellness, and retirement plans to secure your future.
• Opportunities for continuous learning and professional growth within a global industry leader.
• Reasonably expected salary range: $93,400.00 - $124,500.00 + commissions. Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.