Enterprise Account Manager, ALM

Iron Mountain Incorporated; Massachusetts; Hybrid; USD 93,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Health, wellness, and retirement plans

Continuous learning and professional成长

Job summary

Iron Mountain Incorporated is seeking a proactive ALM Enterprise Account Manager to join our Asset Lifecycle Management team. You will manage and expand relationships with a portfolio of enterprise accounts, driving revenue through tailored IT asset management solutions and executive-level collaboration.

You will lead end-to-end deal execution, build value-driven strategies with C-level executives, and partner with cross-functional teams to extend hardware lifecycles and secure data.

Qualifications

• 8+ years of experience selling IT solutions to senior executives.
• Strong knowledge of IT Asset Disposition (ITAD) and enterprise asset management.
• Proven ability to manage executive relationships and navigate multi-stakeholder enterprise environments.
• Excellent communication, presentation, sales process, and data management skills.

Responsibilities

• Manage Account Portfolios & Drive Upsell: Own a book of priority enterprise accounts, executing targeted sales strategies to cultivate program expansions, enter new regions, and achieve sales quotas.
• Lead Executive Relationship Building: Uncover new business opportunities by establishing trusted, consultative relationships with C-level executives and key enterprise decision-makers.
• Architect Enterprise ALM Solutions: Develop customized, value-driven asset lifecycle strategies that align with client goals, market trends, and competitive dynamics.
• Guide End-to-End Deal Execution: Lead the entire sales cycle from discovery through contract activation, negotiating client service contracts and SLAs to maximize mutual value.
• Collaborate Cross-Functionally: Partner closely with sales, marketing, product, and operations teams to deliver seamless service, manage client presentations, and expand account value.

Skills

Executive relationship management

Enterprise account sales

IT asset management

Strong communication

Deal negotiation

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a proactive ALM Enterprise Account Manager to join our Asset Lifecycle Management team. In this strategic role, you’ll have the opportunity to manage and expand relationships across a priority portfolio of enterprise accounts, driving revenue growth through tailored IT asset management solutions. Here, your consultative account management skills and deep industry insight will allow you to partner directly with C-level executives to build value-driven strategies that extend hardware lifecycles and secure critical data.

You will play a vital role in elevating customer partnerships while expanding our footprint across new products and regions.

Ready to elevate key executive partnerships and drive growth in IT asset management?

What You’ll Do

• Manage Account Portfolios & Drive Upsell: Own a book of priority enterprise accounts, executing targeted sales strategies to cultivate program expansions, enter new regions, and achieve sales quotas.
• Lead Executive Relationship Building: Uncover new business opportunities by establishing trusted, consultative relationships with C-level executives and key enterprise decision-makers.
• Architect Enterprise ALM Solutions: Develop customized, value-driven asset lifecycle strategies that align with client goals, market trends, and competitive dynamics.
• Guide End-to-End Deal Execution: Lead the entire sales cycle from discovery through contract activation, negotiating client service contracts and SLAs to maximize mutual value.
• Collaborate Cross-Functionally: Partner closely with sales, marketing, product, and operations teams to deliver seamless service, manage client presentations, and expand account value.

What You’ll Bring

• 8+ years of experience selling IT solutions to senior executives in direct sales or enterprise account management roles.
• Strong knowledge of IT Asset Disposition (ITAD), workflow enablement, IT asset management strategies, and enterprise asset disposition timelines.
• Proven ability in managing executive relationships, building complex IT solution strategies, and navigating multi-stakeholder enterprise environments.
• Demonstrated success in managing an account portfolio, consistently developing client relationships, and driving revenue growth.
• Exceptional communication, presentation, sales process, and data management skills.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Reasonably expected salary range: $93,400.00 - $124,500.00 + commissions.

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.