Senior GL Examiner

The Jonus Group; Concord (CA); On-site; USD 81,000 - 114,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The Jonus Group seeks a Senior Claims Examiner - General Liability in Concord, CA, to assess and resolve high-exposure claims across a broad spectrum of incidents. You will investigate complex liability cases, evaluate settlements, and manage the end-to-end claims process in a fast-paced environment.

Ideal candidates bring 8–10 years of major claims experience, active state licenses, and deep knowledge of liability concepts and insurance policy terms.

Qualifications

• 8–10 years of complex/major claims experience, including high-exposure liabilities.
• Active adjuster license in your domiciled state.
• Minimum of one adjuster license in NY, TX, or FL; additional licenses may be required.
• Strong knowledge of property and casualty insurance policies and liability concepts.

Responsibilities

• Investigate, evaluate, and determine settlement value for severe liability claims.
• Establish and review reserves for indemnity and expenses.
• Provide recommendations for reserve adjustments beyond authority levels.
• Prepare reports and communicate trends or policy issues to management.
• Manage litigation, retain counsel, and monitor budgeting and bill review.
• Document and manage claims from inception to closure.
• Adjust liability and related property damage claims as needed.

Skills

General liability

Litigation management

Claims investigation

Reserve analysis

Policy interpretation

Education

AA/AS or BA/BS preferred

Tools

Adjuster licenses (NY/TX/FL)

Job description

Senior Claims Examiner - General Liability

Seeking a highly skilled and experienced Senior Claims Examiner - General Liability to join a team. This role involves investigating, evaluating, and resolving complex general liability claims, including litigated cases. The ideal candidate will have a strong background in high-exposure claims, litigation management, and a deep understanding of insurance policies and liability concepts.

Compensation Package

• Salary Range: $81,000 - $114,000 annually
• Comprehensive benefits package

Responsibilities

• Investigate, evaluate, and determine settlement value or denial of liability for severe to major-level general liability claims.
• Establish and regularly review appropriate reserves for indemnity and expenses to ensure adequacy.
• Provide recommendations for reserve adjustments on claims outside of authority levels.
• Prepare comprehensive reports and communicate claim trends or policy issues to management.
• Manage the litigation process, including the retention of counsel and adherence to litigation guidelines (budgeting, bill review, and payment).
• Document and manage claims from inception to closure.
• Adjust general liability property damage claims as necessary.

Qualifications/Requirements

• Education: AA/AS or BA/BS preferred but not required.
• Experience: Minimum of 8-10 years of complex/major claims experience, including proficiency in investigating and resolving severe to major casualty and general liability claims.
• High-exposure general liability and litigation experience required.
• Must possess an active adjuster license in your domiciled state or designated home state.
• Minimum of one adjuster license in NY, TX, or FL is required. Additional state adjuster licenses may be required within 180 days of hire.
• Maintain licenses and fulfill continuing education requirements in all applicable states.
• Strong knowledge of property and casualty insurance policies, insurance tort laws, codes, and procedures.
• Familiarity with medical and legal terminology, as well as liability concepts.