Senior General Liability Claims Examiner - Remote

The Jonus Group; Suwanee (GA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Quarterly bonus

Growth opportunities

Job stability

Job summary

The Jonus Group is seeking a Senior General Liability Claims Examiner to join our expert team in handling complex general liability claims, including litigated and non-litigated files. You will play a key role in ensuring efficient resolution and exceptional service to clients and stakeholders.

The ideal candidate will bring at least 5 years of experience, strong contract and coverage review skills, and a track record of managing high-volume caseloads with accuracy.

Qualifications

• Minimum of 5 years of experience handling complex general liability claims.
• Strong expertise in contract and coverage review, drafting RoR letters, and managing tendering processes.
• Proven experience in handling litigated claims and collaborating with legal teams.
• Demonstrated ability to manage a high-volume caseload with attention to detail.

Responsibilities

• Manage a caseload of 120-150 commercial general liability claims, including litigated files (50%-75%).
• Handle claims across various accounts, including trucking, crane & rigging, HOAs, condominiums, and more.
• Investigate and resolve claims involving slip and fall incidents, bodily injury, third-party property damage, dog bites, premises liability, product liability, and other general liability exposures.
• Conduct thorough contract and coverage reviews, draft RoR letters, and manage tendering processes.
• Collaborate with legal teams and other stakeholders to ensure effective litigation management and resolution.
• Maintain accurate and detailed documentation of all claims activities in the claims management system.
• Provide exceptional customer service to clients and stakeholders, ensuring timely communication and resolution of claims.

Skills

General liability claims

Litigation coordination

Contract and coverage review

Job description

Senior General Liability Claims Examiner

Seeking a highly skilled and experienced Senior General Liability Claims Examiner to join a dynamic team. The ideal candidate will have a strong background in handling complex general liability claims, including both litigated and non-litigated files, and will play a pivotal role in ensuring the efficient and effective resolution of claims. If you are a detail-oriented professional with a passion for excellence in claims management, we encourage you to apply.

Compensation Package

• Salary: $90,000 - $100,000 per year (up to $105,000 for exceptional candidates).
• Bonus: Quarterly bonus payouts based on individual production and other performance factors.
• Growth Opportunities: High-growth environment with potential for advancement into leadership.
• Stability: Backed by a financially secure parent organization, ensuring long-term career stability.

Responsibilities

• Manage a caseload of 120-150 commercial general liability claims, including litigated files (50%-75%).
• Handle claims across various accounts, including trucking, crane & rigging, homeowners associations (HOAs), condominiums, and more.
• Investigate and resolve claims involving slip and fall incidents, bodily injury, third-party property damage, dog bites, premises liability, product liability, and other general liability exposures.
• Conduct thorough contract and coverage reviews, draft reservation of rights (RoR) letters, and manage tendering processes.
• Collaborate with legal teams and other stakeholders to ensure effective litigation management and resolution.
• Maintain accurate and detailed documentation of all claims activities in the claims management system.
• Provide exceptional customer service to clients and stakeholders, ensuring timely communication and resolution of claims.

Qualifications/Requirements

• Minimum of 5 years of experience handling complex general liability claims.
• Strong expertise in contract and coverage review, drafting RoR letters, and managing tendering processes.
• Proven experience in handling litigated claims and collaborating with legal teams.
• Demonstrated ability to manage a high-volume caseload while maintaining attention to detail and accuracy.
• Stable work history, with at least 4+ years of tenure at previous employers.
• Experience in a Third-Party Administrator (TPA) or insurance carrier environment is highly preferred.