Complex Claims Specialist - General Liability (Construction Defect)

The Jonus Group; Atlanta (GA); On-site; USD 115,000 - 135,000; Full time

Job summary

The Jonus Group in Atlanta, GA seeks a Complex Claims Specialist to adjudicate complex General Liability claims, with emphasis on construction defect and third-party property damage. You will manage a large caseload and oversee active litigation.

In this senior role you will collaborate with insureds, brokers, and defense counsel to resolve claims fairly and efficiently, while mentoring junior staff and driving best practices across the team.

Qualifications

• 10+ years of GL and BI claims handling.
• 5+ years in commercial GL focusing on construction defect.
• 5-10+ years of litigation experience.
• Bachelor's degree or JD preferred.

Responsibilities

• Manage a caseload of 80-100 complex GL claims, including litigated files.
• Strategize and maximize early settlement opportunities for construction defect and property damage claims.
• Conduct injury evaluations and negotiate claims up to policy limits.
• Draft and review coverage analyses and document claim files.
• Partner with local defense counsel to monitor litigation and best practices.
• Attend mediations and settlement conferences as needed.
• Assess exposures and reserve adequacy.
• Identify suspected fraud and coordinate with SIU.
• Collaborate with underwriting and actuarial teams.
• Keep senior claims management informed.

Skills

Advanced claims analysis

Adjusting practices

Coverage knowledge

Communication skills

Leadership / mentoring

Education

Bachelor's degree

JD (ABA-accredited law school)

Job description

Job Description

Complex Claims Specialist - General Liability (Construction Defect)

Job Summary

Seeking a highly skilled and experienced Complex Claims Specialist to join a team. This senior-level role involves adjudicating complex General Liability (GL) claims, with a focus on construction defect and third-party property damage claims. The successful candidate will manage a diverse caseload, oversee litigation, and work closely with insureds, brokers, and defense counsel to ensure fair and efficient resolution of claims.

Compensation Package

• Salary Range: $115,000 - $135,000 per year
• Bonus: Competitive bonus based on personal and company performance
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage a caseload of 80-100 complex GL claims, including litigated files (80%+).
• Strategize and maximize early settlement opportunities for construction defect and third-party property damage claims.
• Conduct injury evaluations and negotiations, handling claims up to policy limits (average $250k+).
• Draft and review coverage analyses, ensuring accurate documentation of claim files.
• Partner with local defense counsel to monitor litigation and drive best practices.
• Attend mediations and settlement conferences as needed.
• Assess exposures and ensure adequacy of claim reserves.
• Identify suspected fraudulent claims and collaborate with the special investigations unit.
• Actively participate in feedback loops with underwriting and actuarial teams.
• Keep senior claims management informed of key issues.

Qualifications / Requirements

• Experience:
  • 10+ years of claims handling experience within General Liability and Bodily Injury.
  • 5+ years of commercial GL experience, with a focus on construction defect claims.
  • 5-10+ years of litigation experience, actively involved in the process.
• Education:
  • Bachelor's degree from an accredited college or university preferred.
  • A JD from an ABA-accredited law school may be considered as a supplement to claims handling experience.
• Skills:
  • Advanced knowledge of claims analysis, adjusting practices, and coverage within the specialty area.
  • Proven ability to positively influence high-severity claims outcomes through investigation, negotiation, and litigation leadership.
  • Strong analytical, verbal, and written communication skills.
  • Proven track record of mentoring and guiding others.