Senior Gift Shop Retail Associate – Customer Experience

The Ohio State University; University (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

The Ohio State University is seeking a Retail Sales Associate 4 for University Hospital Rhodes Hall Gift Shop. You will assist customers, process transactions, restock merchandise, and maintain attractive displays to support a multi-million dollar operation.

This role emphasizes excellent customer service, teamwork, and flexible shifts. Final candidates are subject to a background check; a drug screen or physical may be required during the post‑offer process.

Qualifications

• Background check required for final candidates.
• A drug screen or physical may be required during the post-offer process.
• Equal opportunity employer statement: The university is an equal opportunity employer, including veterans and disability.

Responsibilities

• Improve customers' lives by offering a variety of products and delivering excellent customer service and satisfaction.
• Guide a multi-million dollar business by executing daily, quarterly and seasonal duties of the gift shop locations; establish success in customer service, operations, team development, merchandise presentation and assortment.

Job description

The Ohio State University is seeking a Retail Sales Associate 4 for University Hospital Rhodes Hall Gift Shop. You will assist customers, process transactions, restock merchandise, and maintain attractive displays to support a multi-million dollar operation.

This role emphasizes excellent customer service, teamwork, and flexible shifts. Final candidates are subject to a background check; a drug screen or physical may be required during the post‑offer process.