Retail Sales Associate 4

Wexner Medical Center; Columbus (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Wexner Medical Center in Columbus, OH is seeking a Gift Shop Manager to oversee operations across multiple gift shop locations. You will guide daily tasks, quarterly initiatives, and seasonal campaigns while delivering outstanding customer service and merchandising standards.

The role emphasizes team development, inventory presentation, and seamless store performance to meet sales goals and customer expectations.

Qualifications

• Customer service excellence required.
• Experience leading operations and teams.
• Merchandising and assortment management experience.

Responsibilities

• Oversee daily, quarterly, and seasonal duties of gift shop locations.
• Lead customer service, operations, and team development.
• Manage merchandising presentation and product assortment.

Skills

Customer service

Operations management

Team leadership

Merchandise presentation

Job description

To improve the lives of customers by offering a variety of products that serve their needs while delivering and maintaining excellent customer service and satisfaction.
Responsible for guiding a multi-million dollar business by executing all daily, quarterly and seasonal duties of the gift shop locations. Establish success in all aspects of customer service, operations, team development, merchandise presentation and assortment.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.