Senior GD Training Operations Specialist

BioSpace; Armonk (NY); On-site; USD 84,000 - 137,000; Full time

Job summary

BioSpace seeks a Training Coordinator, Senior Specialist in Armonk, NY (or Warren, NJ) to ensure smooth execution of training projects by coordinating intake, development, deployment and collaboration with stakeholders to deliver effective learning programs onsite. The role covers project lifecycle management, invoicing/POs, UAT testing, and supporting both virtual and face-to-face sessions.

A Bachelor’s degree with 2+ years of relevant experience is preferred; emphasis on process improvements

Qualifications

• A minimum of a Bachelor’s degree and at least 2+ years of relevant experience.
• Preference for prior training operations experience.

Responsibilities

• Coordinate intake, development, deployment of training programs and collaborate with stakeholders.
• Manage project lifecycle and milestones, prioritization, and invoicing/PO processes.
• Perform UAT testing and leverage team relationships to improve outputs.
• Create and manage session schedules, invites, links, rosters, and room bookings for virtual and in-person training.
• Support instructor logistics, travel guidelines, attendee rosters, AV requirements and printed materials.
• Lead on onboarding support and assist with operational audits as needed.

Skills

Training coordination

Project management

Stakeholder communication

UAT

Logistics

Education

Bachelor's degree

Job description

Build Our Future Together

The purpose of the Training Coordinator, Senior Specialist role is to ensure the smooth and effective execution of training projects by managing and coordinating the intake, development, deployment and collaborating with all key stakeholders to deliver successful learning programs.

This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

When & Where

• Location: Armonk, NY or Warren, NJ
• This role is not eligible remote

Enable Process and Operational Excellence

• Applies seasoned Training Coordination experience to independently resolve a variety of complex problems that have significant impact on cost or efficiency of training operations
• Identifies areas for possible improvements and proactively addresses problems within scope of responsibility
• Regularly makes recommendations on new processes, tools and services that can impact projects in training operations
• Modifies existing LCoE tools, techniques, and processes, with approval from leadership
• Regularly contributes actionable ideas in logistics and quality meeting sessions
• Ability to cross train in other overlapping LCoE areas (ie Onboarding, Training Quality and Compliance)

Project Management

• Accountable for project lifecycle of a deliverable.
• Independently tracks and manages key milestones.
• Determines project and workload priorities
• Makes recommendations on process improvement and streamlining
• Invoicing & POs
• Accountable for PO and Invoice management on the team.
• Identify areas for improvement in the invoicing process.
• Identify areas for cost reduction in POs raised
• Archiving
• Manage other team members to identify files for archiving at the end of each project.
• Accountable for material upload
• Continuously works to improve and automate the archiving process.
• Demonstrates initiative with new project requests and serves as SME for training coordination and execution
• Exercises effective interpersonal, communication, training, and problem-solving skills within Training Operations and when interfacing with key stakeholders on project execution
• With limited guidance, works on moderately complex assignments/projects
• Supports the Onboarding function of the LCoE team
• Supports any operational audit initiatives

UAT

• Performs all UAT testing on LCoE deliverables.
• Leverage experience, identifies patterns in issues found and makes recommendations on resolution and development process improvement
• Leverage relationships across the LCoE team to improve outputs.

Support Training Sessions Virtual and Face to Face

• Create and manage session schedules, invites, meeting links, rosters and room bookings
• Reserve meeting rooms with appropriate A/V support for virtual or face to face
• Coordinate catering and supplies for in person LCoE events
• Provide online support during live virtual sessions
• Support instructor logistics, including provision of travel guidelines and attendee rosters, and identifying room set-up/AV requirements.
• Manage production and delivery of printed course materials where required
• Manage all pre and post program activities and surveys for both face to face classroom and online training

This Role Requires

• A minimum of a Bachelors' degree and at least 2+ years of relevant experience
• Preference for prior training operations experience

Does this sound like you?

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed onsite. For more information about onsite expectations for your role and location, speak with your recruiter and hiring manager.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$83,800.00 - $136,800.00