Senior Games UX Researcher — LA In-Office

Proxima Beta U.S. LLC; Los Angeles (CA); On-site; USD 127,000 - 297,000; Full time

Benefits offered by this job

Sign-on bonus

Relocation package

Restricted stock units

Medical, dental, vision, life and disa

401(k) plan

Vacation days (15–25)

Holidays (up to 13)

Sick leave (up to 10 days)

Job summary

Level Infinite, Tencent’s global gaming brand, seeks a Senior Games User Researcher in Los Angeles to strengthen the LA Checkpoint lab and collaborate with London teams. You will lead end-to-end research across multiple games, build stakeholder relationships, and mentor junior researchers while ensuring in-person lab operations remain smooth.

The role requires hands-on experience in games UX research, strong communication, and the ability to work across time zones.

Qualifications

• Hands-on user research in the entertainment field, preferably games.
• Experience delivering research in-person in LA is preferred.
• Strong ability to tell actionable insights to stakeholders.
• Background in HCI, psychology, or sociology with qualitative focus.

Responsibilities

• Build relationships across the organization to drive relevant research.
• Partner with studios to establish their titles’ research strategy.
• Collaborate with Consumer Insights for a holistic view of games.
• Deliver end-to-end research from goals to reports for PC and mobile.
• Mentor and develop the LA Junior Researcher; maintain LA operations.

Skills

User research

Stakeholder management

Research operations

Mentoring

Gaming domain

Education

Human-computer interaction

Psychology

Tools

Analytics

Telemetry

Surveys

Job description

Level Infinite, Tencent’s global gaming brand, seeks a Senior Games User Researcher in Los Angeles to strengthen the LA Checkpoint lab and collaborate with London teams. You will lead end-to-end research across multiple games, build stakeholder relationships, and mentor junior researchers while ensuring in-person lab operations remain smooth.

The role requires hands-on experience in games UX research, strong communication, and the ability to work across time zones.