Senior Functional BA: IT Infra & Security, Remote

Trissential, LLC; Milwaukee (WI); Remote; USD 114,000 - 124,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Paid holidays and PTO

Career development

Strong team culture

Job summary

Trissential is hiring a Senior Functional Business Analyst – IT Infrastructure & Security Focused to join our client’s team in Milwaukee. This role blends business analysis with infrastructure and security initiatives, emphasizing Microsoft 365 products, collaboration tools, and digital workplace modernization.

You will bridge business strategy with technology solutions, partner with stakeholders and technical teams, and drive organizational change to deliver measurable business value.

Qualifications

• 5+ years of Business Analysis experience supporting enterprise technology initiatives.
• Experience gathering, documenting, and validating business and functional requirements.
• Experience supporting enterprise infrastructure, information technology, security, or digital transformation programs.
• Ability to create process maps, workflow diagrams, BRDs, and functional specs.
• Strong stakeholder management and facilitation across technical and non-technical audiences.

Responsibilities

• Analyze objectives and stakeholder needs to identify process improvements and tech enablement.
• Gather, document, validate, and manage requirements through the project lifecycle.
• Develop process maps, workflow diagrams, and supporting business documentation.
• Translate requirements to system flow diagrams and functional specs.
• Collaborate with project managers and teams to define objectives and success metrics.
• Facilitate requirements sessions and design discussions.
• Support change management activities to drive user adoption.

Skills

Stakeholder management

Requirements gathering

Process mapping

Analysis & problem solving

Bridge between business and tech

Multitasking

Change management

Education

Bachelor's degree in Business/IT/CS/IS

CBAP/CCBA/PMI-PBA/PMP or Agile/SAFe certifications

Organizational Change Management certs

Tools

Microsoft 365

Microsoft Teams

Microsoft Copilot

Job description

Trissential is hiring a Senior Functional Business Analyst – IT Infrastructure & Security Focused to join our client’s team in Milwaukee. This role blends business analysis with infrastructure and security initiatives, emphasizing Microsoft 365 products, collaboration tools, and digital workplace modernization.

You will bridge business strategy with technology solutions, partner with stakeholders and technical teams, and drive organizational change to deliver measurable business value.