Senior Full-Stack Engineer - AI-Powered CX Platform

Cisco Systems, Inc.; San Jose (CA); Hybrid; USD 168,000 - 245,000; Full time

Job summary

Cisco Systems, Inc. in San Jose, CA is seeking a senior software engineer to build scalable full-stack solutions within the CX Platform.

You’ll ship features end-to-end, design high-performing systems, and integrate AI/ML capabilities to enhance customer outcomes. You will work closely with product managers and designers in an Agile environment, owning the lifecycle from design to delivery and mentoring newer engineers as you contribute to architectural decisions and testing strategies.

Qualifications

• Bachelor’s degree or equivalent in a technical field (CS/EE/Math/Physics).
• 7 years of related professional engineering experience with a Bachelor's; 4 years with a Master's; 1 year with a PhD.
• Experience programming with Go, Java, or C/C++.
• Experience building end-to-end full stack software in production.
• Experience integrating AI/ML into product features.
• Experience owning features or components end-to-end.
• Experience with CI/CD pipelines, secure coding, and Agile development.
• Experience collaborating directly with product managers and designers.

Responsibilities

• Build and enhance scalable full-stack software across the CX Platform.
• Take ownership of significant features end to end from design through delivery.
• Design reliable, high-performing systems and integrate AI/ML capabilities.
• Collaborate with product managers, designers, and engineers to deliver secure, high-quality solutions.
• Contribute to architecture decisions, testing strategy, and CI/CD practices.
• Mentor junior engineers and help teams solve hard problems.

Skills

Go

Java

C/C++

Full stack development

AI/ML integration

CI/CD

Agile development

Product collaboration

Education

Bachelor’s degree in CS/EE/Math or equivalent

Job description

Cisco Systems, Inc. in San Jose, CA is seeking a senior software engineer to build scalable full-stack solutions within the CX Platform.

You’ll ship features end-to-end, design high-performing systems, and integrate AI/ML capabilities to enhance customer outcomes. You will work closely with product managers and designers in an Agile environment, owning the lifecycle from design to delivery and mentoring newer engineers as you contribute to architectural decisions and testing strategies.