Senior Platform Architect - CX & AI/ML

020 Cisco Systems, Inc.; San Jose (CA); Hybrid; USD 187,000 - 268,000; Full time

Job summary

Cisco Systems, Inc. is seeking a senior engineering leader to define the technical trajectory for the CX Platform, unifying AI/ML capabilities with scalable backend systems.

You will guide architectural decisions, mentor senior engineers, and standardize CI/CD and security practices across the stack. This hybrid role in San Jose requires hands-on delivery, cross-team collaboration, and a focus on delivering production-ready software that empowers Cisco’s customer experience ecosystem across FY27

Qualifications

• Bachelor's degree or equivalent in CS/Engineering or related field.
• 8+ years of related engineering experience for Bachelor’s; more for higher degrees.
• Experience delivering full-stack applications in production environments.
• Experience integrating AI/ML models or API-driven services.
• Experience implementing CI/CD pipelines and secure DevOps practices.

Responsibilities

• Define the technical trajectory for the CX Platform, guiding scalable, production-grade systems.
• Lead architectural decisions and design reviews across engineering teams.
• Mentor senior engineers and promote engineering excellence.
• Standardize CI/CD and security practices across the stack.

Skills

Full-stack

AI/ML integration

CI/CD pipelines

Architectural reviews

Security best practices

Education

Bachelor's degree in CS/Engineering

Tools

Jenkins

GitHub Actions

Job description

Cisco Systems, Inc. is seeking a senior engineering leader to define the technical trajectory for the CX Platform, unifying AI/ML capabilities with scalable backend systems.

You will guide architectural decisions, mentor senior engineers, and standardize CI/CD and security practices across the stack. This hybrid role in San Jose requires hands-on delivery, cross-team collaboration, and a focus on delivering production-ready software that empowers Cisco’s customer experience ecosystem across FY27