Senior Full Stack Engineer, Agent Experience Platform

Mapfre; Webster, Northern (MA, KY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health coverage

Retirement plans

Paid time off

Flexible work options

Employee discounts

Job summary

MAPFRE is seeking a Senior Full Stack Engineer in Webster, MA to design, develop, and maintain enterprise web platforms for agent and customer experiences. You will own significant components, work across cross-functional teams, and help set technical direction.

You will collaborate with architects, PMs, and security teams to deliver secure, scalable solutions while contributing to modern cloud-native web platforms and digital experiences for external agents and customers.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 5-7 years of professional software development experience with strong proficiency in Java and modern software engineering principles.
• Experience developing highly available, secure, customer-facing web applications with usability, accessibility, performance, and scalability.
• Experience designing and developing secure customer-facing web applications, including authentication, authorization, API security, and data protection practices.
• Experience deploying cloud-native applications on AWS with ECS, EKS, Lambda, API Gateway, CloudFront, S3, RDS, DynamoDB, or similar services.
• Experience designing and consuming REST APIs and integrating web applications with enterprise backend platforms.
• Experience leading and mentoring engineers.
• Strong understanding of software architecture, cloud-native architectures, microservices, API development, CI/CD practices, observability, testing methodologies, and Agile development.
• Excellent problem-solving, communication, and collaboration skills.

Responsibilities

• Lead and mentor junior and mid-level engineers with technical guidance and knowledge sharing.
• Design, develop, and implement secure web applications with authentication, authorization, and security-by-design.
• Partner with security teams to identify risks and address vulnerabilities per enterprise standards.
• Create intuitive, accessible, and responsive digital experiences for external agents and customers.
• Design and implement RESTful APIs connecting customer-facing apps with enterprise backend systems.
• Collaborate with engineers, architects, product managers, and stakeholders to deliver innovative solutions.
• Produce clear technical designs and specifications for complex systems.
• Evaluate new technologies and frameworks considering requirements, scalability, security and long-term vision.
• Stay current with emerging technologies and engineering best practices.
• Ensure software quality through testing, automation, and quality control.
• Participate in code reviews, architecture discussions, and Agile ceremonies to support delivery and operations.
• Support performance monitoring, troubleshooting, and optimization for reliable customer experiences.

Skills

Java

REST APIs

Cloud-native

CI/CD

Agile

Mentoring

Problem solving

Communication

Education

Bachelor's Degree in Computer Science, Information Technology, or Software Engineering

Tools

AWS

Docker

Kubernetes

Angular/React

CI/CD Tools

Job description

Select how often (in days) to receive an alert: Create Alert

Senior Full Stack Engineer, Agent Experience Platform

Date: Sep 19, 2026

Location: Webster, MA, US

Company: MAPFRE

Summary

Are you passionate about building modern, scalable software solutions that make a real impact? As an Engineer III, you will play a key role in designing, developing, testing, and maintaining enterprise applications while helping shape the technical direction of our products. You will be part of a collaborative, cross-functional team that includes software engineers, architects, product managers, and business stakeholders, working together to deliver high-quality solutions for our customers.

In this role, you'll have significant autonomy and ownership of your work, leveraging customer feedback, analytics, and technical expertise to drive innovation and continuous improvement. You'll contribute across the full software development lifecycle and help build cloud-native web platforms and digital experiences that serve external agents and customers.

Responsibilities

• Lead and mentor junior and mid-level engineers by providing technical guidance, fostering a culture of continuous learning, and promoting knowledge sharing across development teams.
• Design, develop, and implement secure web applications by applying secure coding practices, authentication and authorization standards, vulnerability remediation, and security-by-design principles.
• Partner with security teams to identify risks, address vulnerabilities, and ensure compliance with enterprise security standards.
• Design and deliver intuitive, accessible, and responsive digital experiences for external agents and customers.
• Design and implement RESTful APIs and Java-based integrations that connect customer-facing applications with enterprise backend systems and services.
• Collaborate effectively with engineers, architects, product managers, and business stakeholders to deliver innovative solutions and ensure alignment with strategic objectives.
• Create clear, concise, and comprehensive technical designs and specifications for complex software systems.
• Evaluate and recommend new technologies, tools, and frameworks, considering project requirements, scalability, security, and long-term technical vision.
• Stay current with emerging technologies, industry trends, and engineering best practices, actively participating in knowledge-sharing initiatives.
• Ensure software quality through testing, defect resolution, automation, and quality control practices that meet performance, reliability, and security standards.
• Participate in code reviews, architectural discussions, and Agile ceremonies to support continuous delivery and operational excellence.
• Support application performance monitoring, troubleshooting, and optimization to ensure reliable customer experiences.

Qualifications

Required

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 5-7 years of professional software development experience with strong proficiency in Java and modern software engineering principles.
• Experience developing highly available, secure, customer-facing web applications with a focus on usability, accessibility, performance, and scalability.
• Experience designing and developing secure customer-facing web applications, including authentication, authorization, API security, and data protection practices.
• Experience designing, deploying, and supporting cloud-native applications on AWS using services such as ECS, EKS, Lambda, API Gateway, CloudFront, S3, RDS, DynamoDB, or similar AWS services.
• Experience designing and consuming REST APIs and integrating web applications with enterprise backend platforms.
• Experience working on complex technical projects and demonstrated success leading and mentoring junior and mid-level engineers.
• Strong understanding of software architecture, object-oriented design, cloud-native architectures, microservices, API development, CI/CD practices, observability, testing methodologies, and Agile development.
• Excellent problem-solving, communication, and collaboration skills.

Preferred

• Experience developing modern web user interfaces using Angular or React.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with DevOps practices, automated testing, and infrastructure-as-code.

Why Join Us?

• Work on modern technologies including AWS, Java, Angular, and React.
• Influence architecture and technical strategy for impactful business solutions.
• Mentor and develop fellow engineers while growing your own leadership capabilities.
• Collaborate in an innovative, customer-focused environment that values continuous learning and technical excellence.
• Enjoy meaningful ownership, autonomy, and opportunities to drive modernization initiatives across the organization.

Why Mapfre?

As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter.

Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.

Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.

Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.

Social Responsibility: Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide.

Pay Philosophy: The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Salary Range: $120,000 - $150,000

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at [e-mail].

We are proud to be an equal opportunity employer.