Senior Fulfillment & Supply Chain Lead

In Common With; New York (NY); Vor Ort; USD 100.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Zusammenfassung

In Common With, a Brooklyn-based design studio, is seeking a Senior Supply Chain Manager to own end-to-end order fulfillment for the studio, including returns and customer service, across the full order lifecycle.

You will lead Production and Service teams, collaborating with the Director of Supply Chain, Procurement, Inventory, and vendor partners to keep orders moving from order to delivery while refining workflows and budgets.

Qualifikationen

• 6+ years in order management, fulfillment, production and/or logistics
• 3+ years leading people and cross-functional programs in product-based industries
• Experience with Shopify and shipping platforms (ShipHero a plus)
• Strong analytics and dashboard-building skills
• Proven ability to manage 3PLs, warehouses, and freight partners
• Comfort working in fast-paced, customer-centric environments

Aufgaben

• Own end-to-end order management and fulfillment, including returns and resolutions
• Lead Production and Service teams; coordinate with Director of Supply Chain, Procurement, Inventory and vendors
• Improve operational workflows and budgets; maintain documentation for transparency
• Develop and manage outbound logistics including carrier selection and packaging standards
• Build workflows and dashboards to monitor order lifecycle and KPIs
• Provide proactive customer communication on lead times, status updates, and issues

Kenntnisse

Order management

Fulfillment

Logistics

Cross-functional leadership

Customer service

Inventory coordination

Production coordination

Analytics & dashboards

Budgeting

Tools

Shopify

ShipHero

Google Sheets

Excel

AirTable/Notion

Jobbeschreibung

In Common With, a Brooklyn-based design studio, is seeking a Senior Supply Chain Manager to own end-to-end order fulfillment for the studio, including returns and customer service, across the full order lifecycle.

You will lead Production and Service teams, collaborating with the Director of Supply Chain, Procurement, Inventory, and vendor partners to keep orders moving from order to delivery while refining workflows and budgets.