Senior Front Office & Scheduling Specialist - Medical Office

Orlando Health, Inc.; Orlando (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Orlando Health Physician Associates is a large PCP network in Central Florida, providing care across family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. The Senior Front Office Assistant handles routine scheduling and administrative tasks in a ambulatory/physician office under supervision, at the Kissimmee site.

The role requires a High School diploma, basic typing speed, ICD/CPT knowledge, and about two years in a medical office.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Skills

Typing speed 30 wpm

ICD & CPT knowledge

Medical office experience

Education

High School graduate or equivalent

Job description

Orlando Health Physician Associates is a large PCP network in Central Florida, providing care across family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry. The Senior Front Office Assistant handles routine scheduling and administrative tasks in a ambulatory/physician office under supervision, at the Kissimmee site.

The role requires a High School diploma, basic typing speed, ICD/CPT knowledge, and about two years in a medical office.