Part-Time Pet Resort Customer Experience Specialist

Barkaritaville Pet Resort; San Antonio (TX); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401K benefits

Continuing education

Employee discounts

Tips

Job summary

Barkaritaville Pet Resort in San Antonio, TX is hiring a Part-Time Customer Service Specialist to provide 5-star service to clients and their pets. The role involves reservations, billing, and front-desk support in a busy, pet-friendly environment.

The ideal candidate has 3+ years in customer service, comfort with in-house software, and a friendly, professional demeanor. Part-time schedule with benefits including 401K and education opportunities, and employee discounts.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 3+ years of customer service experience.
• Ability to multi-task in a fast-paced environment.
• Excellent phone and interpersonal skills.
• Comfort with animals and humane handling.

Responsibilities

• Take reservations and answer questions for clients.
• Process payments and manage daily cash reports.
• Greet clients and check animals in for services.
• Assist with pet care tasks as needed.
• Maintain professional, friendly communication with clients and team.

Skills

Customer service

Multitasking

Fast-paced environments

Phone skills

Microsoft Office

In-house software

Attention to detail

People & pet focus

Education

High school diploma or equivalent

Tools

Microsoft Office

In-house software

Job description

Barkaritaville Pet Resort in San Antonio, TX is hiring a Part-Time Customer Service Specialist to provide 5-star service to clients and their pets. The role involves reservations, billing, and front-desk support in a busy, pet-friendly environment.

The ideal candidate has 3+ years in customer service, comfort with in-house software, and a friendly, professional demeanor. Part-time schedule with benefits including 401K and education opportunities, and employee discounts.