Senior Front-of-House Manager – Growth & Perks

P.F. Chang's China Bistro, Inc.; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Performance incentives

Professional development

Referral program

Exclusive discounts

Holiday closures

Lucky Cat Fund

Job summary

Senior Restaurant Manager is responsible managing and executing all front of house functions according to P.F. Chang's established procedures and in accordance with the direction of the Operating Partner.

Senior Restaurant Manager is a lead front-of-house management role. This position supervises hospitality staff, develops schedules, conducts pre-shift briefings, enforces dress code and safety standards, manages expenses and inventory, resolves guest issues, and upholds the brand's guest-first

Responsibilities

• Supervises and facilitates training of all Hospitality Team Members
• Must be able to articulate clearly to Team Members, other members of Management, and our Guests
• Develops schedules for all Hospitality Team members
• Holds pre-shift meetings to provide daily focus and continuous direction for staff
• Holds front of house staff accountable for dress code standards
• Accountable for following and executing all state safety and sanitation guidelines
• Supports the execution of inventory
• Manages controllable expenses for their area of responsibility
• Ensure all side work is appropriately assigned and completed
• Manages check-outs for all Hospitality staff
• Ensures a clean and safe environment for all Team Members and Guests
• Handles Guest Service issues professionally and with compassion
• Lives the Message in all aspects of the position and inspires others to do the same
• Must be able to stand and walk for periods of eight to ten hours in length each shift
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs repeatedly during a shift
• At times it might be necessary to lift up to 50 lbs S/he must be able to operate kitchen equipment including a wok, mixer, slicer, buffalo chopper as well as have the ability to use knives appropriately and maintain their integrity

Job description

Senior Restaurant Manager is responsible managing and executing all front of house functions according to P.F. Chang's established procedures and in accordance with the direction of the Operating Partner.

Senior Restaurant Manager is a lead front-of-house management role. This position supervises hospitality staff, develops schedules, conducts pre-shift briefings, enforces dress code and safety standards, manages expenses and inventory, resolves guest issues, and upholds the brand's guest-first