Senior Front Desk Lead, Outpatient Orthopedics

Trinity Health; Latham (NY); On-site; USD 38,000 - 50,000; Full time

Job summary

St. Peter's Health Partners in Latham, NY seeks a Senior Registration Associate for their outpatient orthopedics office. This full-time role handles scheduling, check-in, check-out, and front-end revenue cycle tasks in a busy medical practice.

You will coordinate patient flow, ensure accurate demographic data, collect co-pays, and maintain HIPAA compliance while delivering courteous service. Work is Monday through Friday in a stable daytime schedule.

Qualifications

• Associate’s degree preferred; HS diploma or equivalent required.
• Proficient with Microsoft Office and basic computer applications.
• Experience delivering customer service.
• Ability to manage multiple priorities in a deadline-driven environment.
• Ability to lift up to 25 lbs.

Responsibilities

• Schedule and register patients; check-in and check-out.
• Handle charge entry and claims; end-of-day processes.
• Document processing, scanning, inbox monitoring.
• Direct calls and coordinate with clinical staff.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Leadership

Microsoft Office

Customer service

Multitasking

HIPAA compliance

Communication

Education

Associate’s degree preferred

High School Diploma/Equivalent Required

Tools

Microsoft Office

Job description

St. Peter's Health Partners in Latham, NY seeks a Senior Registration Associate for their outpatient orthopedics office. This full-time role handles scheduling, check-in, check-out, and front-end revenue cycle tasks in a busy medical practice.

You will coordinate patient flow, ensure accurate demographic data, collect co-pays, and maintain HIPAA compliance while delivering courteous service. Work is Monday through Friday in a stable daytime schedule.