Senior Fraud Risk Manager

Vanguard; Malvern (Chester County); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Vanguard in Malvern is seeking a Fraud Risk Manager within the Control and Oversight Group of Personal Wealth. You will develop and execute a forward-looking fraud roadmap to protect clients, safeguard operations, and enable risk-informed decision making across the division.

You will design and oversee the fraud monitoring program, partner with Enterprise Fraud, Product, Privacy, and Operations, and advise leadership on emerging risks and control improvements in a hybrid work environment.

Qualifications

• Fraud risk management experience
• Privacy risk and operational risk exposure
• Strong analytical and communication skills

Responsibilities

• Develop and execute the fraud risk roadmap aligned with priorities.
• Design and oversee fraud monitoring program and controls.
• Collaborate with Enterprise Fraud, Product, Privacy, and Operations.
• Advise on significant fraud events and emerging risks.
• Conduct fraud risk assessments and report findings.
• Support policies and governance for fraud and privacy risk.
• Prepare risk insights and recommendations for leadership.
• Contribute to strategic fraud prevention initiatives.

Skills

Fraud risk management

Privacy risk

Cross-functional collaboration

Analytical thinking

Communication skills

Regulatory knowledge

Education

Bachelor’s degree or equivalent

Advanced degree preferred

Job description

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward‑looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk‑informed decision‑making across the Personal Wealth Division.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluation of controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions with an emphasis on client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision‑making.
• Strong analytical, problem‑solving, and communication skills.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certifications in fraud (CFE) a plus.

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience.